Great service and fast. Friendly and professional staff. Thank you
2/11/2017
Amanda E. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was clean and looks great!
2/11/2017
Sondra D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was pleasant, concerned with getting my needs taken care of, and the work was done quickly and perfectly in a timely manner. Totally pleased with Ken and the staff at Service King.
2/9/2017
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated the updates and quick service.
2/8/2017
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and ahead of schedule . . . Can't beat that!
2/7/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent
2/7/2017
Nova L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kathie was the best Sevice Advisor ever!!!
2/7/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
John ****was top notch, great advisor. I loved service king daily texts. Thx for everything.
2/4/2017
Chrystina W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Dealing with things like car accidents can be a real pain and having someone like Ken (and Charles before him) with his positive attitude, immediate response to my questions, up front and honest updates about the progress about my car, etc really helped me through this. He was also very helpful with my Enterprise rental car when we needed to get the rental time extended. Thank you for everything. I will definitely recommend people to your shop!! Chrystina W
2/4/2017
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, quick and very courteous!!
2/3/2017
Samuel C. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service. Mr. Kite was outstanding. Made it a pleasant experience.
2/3/2017
Eric T. VERIFIED CUSTOMER
Vehicle Make : Kia
Really loved being updated along the way via text and the personal call as well. Everyone was such professionals. Thanks for making my car look brand new again!
2/2/2017
Edwin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great! Kept informed of status of repairs.
1/29/2017
Judy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I talked to were very polite. Jon informed me about the work, the text messages too keeping me up to date as to how everything was going. Thank you Service King.
1/28/2017
Jason A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kathy was fantastic!
1/28/2017
Dora S. VERIFIED CUSTOMER
Vehicle Make : GMC
The whole experience was great! From my initial contact with the rep assigned to me until the end when I came to pick up my car. It looks perfect! Just as it did before the accident. Was very pleased that I was able to pick my car up when promised. Thank you Service King for doing such a fabulous job on my car!!
1/28/2017
Andres G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have used service king a couple of times in the past and the work has always been outstanding.
1/25/2017
Mark N. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome experience#
1/25/2017
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Since the massive hail storm hit my community last April I have used this local Service King on 4 instances. In every case, the staff has gone out of their way to accommodate me and return my vehicles with the highest quality of repairs.
The only complaint I am left with is the way corporate handles scheduling. I drove a hail damaged truck for 4 months waiting for repair when I know for a fact that perceived WIP outweighed the actual availability of labor hours. A high percentage of the vehicles on that lot were pretty obvious totals, for which Service King couldn't profit from.
I'm old enough to remember when I would take my vehicle to a local business of my choosing due to my trust in their quality, be that mechanical or body work, and deal directly with the person who would perform that work. I abhor having to call an 800 number as an intermediary who in my opinion isn't as close to real time operations but instead looking from afar at numbers which don't serve loyal customers like myself.
Maybe Service King Inc. could find a better balance between the insurance companies and the people who pay the premiums which give them the power to mold your business model.