Jamie Nelson was awesome! I called ahead to inform her that I was on my way and she had my car out front and ready to go. The work completed on my car is great and it looks like new.
5/11/2018
Reni V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was efficient, prompt, friendly and curtious. The staff work REALLY long hours and were friendly even at the end of the day. One suggestion: staff need longer lunch breaks or more breaks throughout the day. The shifts are very long. Doesn’t make for a quality work/life situation.
5/10/2018
Xiaomin Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service from all the crews - Classic collision, enterprise, and Geoco. The repair process was quick and painless. Was able to fast forward my repair due to the fact I was planning a trip out of the country. Thanks!
5/9/2018
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was amazed at the level of professionalism that was displayed on every level of my experience with Classic Collision. My car looks better than it did when I bought it a year ago and I am most grateful to all of you for the care that was given to me. I thought my car would be in the shop for a week but it was only there for three days! Many thanks!
5/9/2018
Renato C. VERIFIED CUSTOMER
Vehicle Make : BMW
My vehicle is not back to normal condition. I’m working with GEICO to get it fixed again. It’s unfortunate the work wasn’t done correctly the fist time.
5/8/2018
Shirley B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Shawn was very helpful and patient with me and he kept in tune to all the moves in repairing my car. I am very pleased
5/3/2018
Bulent B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quick service and the car looks great
5/3/2018
Amber D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shawn king was amazing!
5/2/2018
Luzimeiry L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
5/1/2018
Judy G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciated the frequent communication about my car and loved having enterprise on location. Thank you!
4/30/2018
Kathryn K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I picked up my car and the seat belt is broken after 13 business days and it was not that way when I dropped it off. The employees at your company are unresponsive and slow: this was a TERRIBLE experience for me
4/28/2018
Victor S. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing service.
4/28/2018
Kenyel E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job
4/27/2018
Darla N. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm a repeat customer because you have a well-oiled organization. Marney is amazing at juggling multiples tasks at once and with a smile. She's actually fun to watch in action. Jamie was super professional, on top of things, kept me informed throughout the process, very friendly and knowledgable. It seems all your employees are happy. And.... my car looks great!
I trust Classic Collision's prices and repairs ... and always get white-glove customer service.
Sad to say, but I'm sure I'll be back.
4/27/2018
Zakiya M. VERIFIED CUSTOMER
Vehicle Make : Audi
Shawn was excellent and took good care of the situation with the insurance company who only agreed to pay $81. He gave great customer service. I will make sure to do business here in the future.
4/26/2018
Mark K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Customer service was outstanding.
4/24/2018
Leo L. VERIFIED CUSTOMER
Vehicle Make : Honda
Initial repair failed to correct crack where bumper cover attaches to wheel well. This should have been before car was considered complete. It took another 3 days to repair the crack and the resulting paint finish on that repair is not as smooth as the original.
4/21/2018
Kahina E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went smoothly and painlessly.
4/21/2018
Everett C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job.
4/19/2018
Kristen D. VERIFIED CUSTOMER
Vehicle Make : Audi
From the moment I dropped my car off to get repaired everyone was very helpful and informative! Jamie was very helpful and sent me updates via email to let me know if the status of my car! Thank you for making this process very easy!