Great experience! There were some issues that caused my car to be delayed and it was unfortunate. Instead of the company just putting the pieces back together, since the problem would not have been noticeable, they took an extra day or 2 to fix the problem correctly. They were apologetic and worked hard to get the job done earlier than the new expected date. They also set out to fix any inconveniences that arose on my end. Their service was greatly appreciated. Things happen as we all know but the company went above and beyond to resolve the car issue and insure that my experience was outstanding overall. Thanks to Tamera and the Manager working at the time.
8/31/2016
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great experience! Everyone was so nice and helpful...and they even came in $150 less then my original estimate. Will definitely be back in the future and refer friends/family.
8/31/2016
Leota H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tamara **** www great in her assistance. Thank you!
8/30/2016
Durmuary W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy
8/30/2016
Pope J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team that helped me (Nick, his assistant, and the rental rep) where professional acting and made me believe that I was in good hands. The repairs were done on time. The insurance process was quickly handled without me being involved. My overall experience was very positive, and I would not hesitate to recommend Classic Collision to my friends
8/27/2016
Dana/kirsten B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car still drives funny, keeps veering to the left. I thought repairs were both internal and external.
8/26/2016
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was great thanks
Especially Jamie Nelson today and Mike !
8/25/2016
Mattie/jeff V. VERIFIED CUSTOMER
Vehicle Make : Honda
Jamie and Nick were absolutely the best.
8/24/2016
Stacia L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was under the impression that my brand new car would be repaired back to original working conditions. After I picked up my vehicle, a few hours later I called back to express that the car's alignment was not properly taken care of. The manager, Rahshad (I believe was his name), indicated that my car was never driven off the lot after the repairs so the alignment should not have been affected. I then took the car to the dealership, where they showed me clear evidence that there was still structural damage on my vehicle and the repairs were not fully completed. When I brought the vehicle back, I was given multiple excuses as to why this error happened. Little to no apologies for the additional time and effort that was taken out of my working day to uncover errors that should not have happened in the first place. I will NEVER work with this establishment again.
8/24/2016
Mechele M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tamara is so awesome.I really enjoyed her customer service and attention to detail.
8/24/2016
Alejandro P. VERIFIED CUSTOMER
Vehicle Make : Honda
Worst body shop experience I have had. I have taken my vehicles here before but the repair work this time around was terrible. It was worse than Maaco. Will never use and will recommend friends and family to go somewhere else.
8/20/2016
Lila B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tamara and Lashawn were very pleasant. Kept me informed and a pleasure to do business with.
8/20/2016
Alan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dedicated staff. Genuinely interested in 200% favorable results which they exceeded. Thank you.
8/19/2016
Darren B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!!! Tamara **** made me feel like my car was in great hands kept me up to date with phone calls letting me know what part of the process was going on .. Made me feel better about the accident .. Rashon Lofton also made me feel like my car was gonna be good as new and he and his team did a great job on the repairs .. The Geico team (Amber Feagins ) she made sure I knew exactly what was being done and that I understood the claim process..overall great team
8/19/2016
Pamela L. VERIFIED CUSTOMER
Vehicle Make : Nissan
friendly, courteous, efficient
8/18/2016
Linda D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional! You can count on what they say. Very clear on their expectations. Such a friendly environment even when you are getting umpleasant news.
8/16/2016
Kwadwo K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jamie handled my claim great. Very helpful
8/13/2016
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
8/13/2016
Marnee H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept updsted along the way I was very pleased for everything Classic did all the way around highly recommend to anybody who has ever had an accident ryan was awesome
8/12/2016
Brenda L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was raining when I picked up my car. So instead of parking it under the roof, they put it outside .. Therefore I never looked at your work till I got home . All is fine , looks good. However, now I have to make another trip over to your place to pick up a bag which was in my trunk. Not sure why it was even removed at all; since all work was on the front of my car... I really think y'all could run a tighter ship; also, the dollars I keep in my center console are glaringly gone... I use them for tips, so it's ok.