They made the situation smooth and effective . Great service from everyone!
9/4/2015
Saunya J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was advised that my car would/could possibly be completed by the end of the day, but that was contingent on the paint drying. Ironically, after adding the CDW for the rental car, my car took FOUR days to complete. I was initially billed for SIX days of coverage, although the car was returned in five days. Based on the time table and "paint drying" time, I should have been able to retrieve my vehicle and return the rental no later than Monday (three days coverage).
I understand that Enterprise is a separate company, but cannot overlook the fact that your companies compliment and support each other. I truly believe the "completion" date of my car was extended purposefully to pad income for Enterprise.
9/3/2015
Jian W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
excellent job. thanks so much.
9/3/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent!!!!!
9/3/2015
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kudos to the entire staff and especially**** K, who saw to it that the car repair and painting was professionally done, hats off to you Mr. K and I hope you get a big fat raise!
Respectfully
Jacqueline C
9/3/2015
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dennis was very professional, knowledgeable and he made the experience a very positive one. From the intake to the walk around, he had a very personable and easy manner about him. I also appreciated that CC accepted a personal check after speaking with the manager. My husband and I are repeat customers for years and we just didn't want to put anymore on our AmEx. So thanks for that.
8/30/2015
Darrel C. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs looks good, but my was being repaired & painted. It should have been washed before returned to me.
8/30/2015
Kemba C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took over 30 days and half of the time I couldn't get in touch with anybody to even check the status of my car. Once I had to drive up there to see what was going on with my truck.
8/29/2015
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent work and totally professional people- Could not ask for more
8/29/2015
Joe M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I still have tire air pressure sensor problem. Does it need to be reset someway?
8/27/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Alex was fabulous to work with. My car finished before I expected.
8/26/2015
Burl S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good people to work with.
8/25/2015
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work and excellent communication!
8/25/2015
Sylvie S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Alex was great!!! Customer service was outstanding. Repairs were excellent. Will definitely send referrals.
8/22/2015
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Dennis worked with me and did an EXCELLENT job! I need a windshield fixed due to a prior crack (before car accident) and will definitely come back to get it fixed here. I would 100% recommend classic collision directly related to the customer service I received. Keep of the great work!
8/21/2015
Gilnei M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much I'm glad because your service amazing.
8/20/2015
Aquilla D. VERIFIED CUSTOMER
Vehicle Make : Volvo
The job took a lot longer than I expected but it was due to someone being off work. I was extremely happen with the work once it was completed. Thanks**** and the rest of the Classic Collision team on S. Cobb!
8/19/2015
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
One concern was that the initial appointment had to be pushed back one week and then when we called to confirm the new appointment they were not aware of the appointment. When I took the car there, Alex was super! The only other concern was that we got the run around about the car being ready because it needed to be cleaned. I went there any way and Alex made sure that the outside was washed. Alex is THE BEST!!
8/19/2015
Steven T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Dennis provided great customer service.
8/17/2015
Alison K. VERIFIED CUSTOMER
Vehicle Make : Ford
I loved Classic Collision. Alex was so helpful. He kept me continually updated on the status of my repairs, which I appreciated a lot. I'm also so pleased that my car was finished earlier than the estimate. If bad things happen and I ever have future car repairs I will definitely do them at Classic Collision!