The actual body work looks great, but the timeframe to repair was too long. I had to take 2.5 hours off from work to get the alignment done, which should have been done prior to pick up. Also, tire pressure sensor light was on. There appears to be a problem with the ignition, the car is slow cranking, do not think it is the battery. The high beam lights are not working properly and noise either in steering or front end are when manuevering parking... I don't know what else to say, but I am very frustrated!
10/12/2017
Jesse N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
9/28/2017
Jasmine C. VERIFIED CUSTOMER
Vehicle Make : Scion
I love coming to JH they are quick and efficient. I dropped my car off tues morning and it was ready fri morning at 8am!!
9/9/2017
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Staff was excellent, courteous and professional
9/8/2017
Eleanor C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people and work!
9/8/2017
Georgiana B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole experience was great. Any body work I might need in the future, I will definitely go to John Harris. Thanks.
9/7/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair work.
9/5/2017
Helen K. VERIFIED CUSTOMER
Vehicle Make : Audi
Was professional and prompt service!
9/5/2017
Brandon G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was perfect
9/1/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : GMC
Enterprise pickup needs improving
8/25/2017
Tom P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great
8/22/2017
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Very good service.
8/18/2017
Renee L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Gas gage is still not working. Everything else was great. Appreciate the cleanliness of the car, the friendly and helpful employees, the outside of the car looks perfect. But the gas gage was not repaired.
8/18/2017
Mildred S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for the updates and especially for completing the job in record time!
8/16/2017
Shell M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Through All of my experiences with John Harris, they were always concern with pleasing the customer. If I had a concern about my car, they took care of it. They updayed me every step of the way
8/15/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I will be visiting the shop Monday
8/11/2017
Sonia T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tom and Fran gave the best customer service experience I have ever had. They were great and the guy that worked on my car kept me informed the entire time and my car was ready when they told me it was going to be. I will never go to anyone else or any other location. Please thank Tom and the team for they excellence customer services and pleasant hospitality.
Regards,
Sonia T
8/9/2017
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car was not fully repaired when we went to pick it up. One wheel trim was not attached, the tow cover was not installed and the edge guard was not replaced. The mechanic blamed a deaf poorly performing worker for the problems. It was also revealed that the tow cover was incorrectly ordered and had to be reordered. We had to wait over an hour for the wheel trim to be applied.
8/8/2017
Lottice N. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repaired bumper looks like it is just out of the showroom. I am satisfied with the work done.
I asked the person to put a work order in to repair the scratch on the hood while the truck was there and the paint was there, I said that I would pay for the extra. work. (Person who wrote the work order). Thank you. LN ****
8/6/2017
Curtis T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Superb experience. I would certainly recommend to my friends. Excellent experience.