Excellent service and a very polite and professional staff.
3/26/2016
Chris G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very satisfied with the customer service that I was given at Service King. Kyle was very quit in getting my baby back in my garage!
Chris
3/22/2016
Steve E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I will be bringing the car back on Monday
3/13/2016
Jorge G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I honestly didn't have an issue with you guys. The negative feedback other people have put on you guys is definitely false. I appreciate all the calls and text you've sent to let me know of the progress. Thanks
3/13/2016
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding Sevice from the Service advisor and the rest of the team. The receptionist was very polite and a joy to deal with. The text updates were great and kept me well informed. I would highly recommend them.
3/10/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Honda
Im happy for the great job and great service
thanks to all
3/8/2016
Janice L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The people at Neecastle had excellent customer service. The auburn team did a nice job on the car. They would both have my return business.
3/6/2016
Nguyen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team in South Auburn got me in the day I was able to take my car into the shop. Having awaited over a month for the insurance company to settle my claim, I wasn't willing to wait another month more for my car to be fixed by another shop. Monica was prompt and professional with the filing process and Jose, my service advisor kept me updated every other day about where they were with my car. The texts and voicemail were extremely helpful as I don't have time to answer the phone throughout the day. Thank you Service King for the repairs. I will definitely use this company again for future repairs.
3/4/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communication but my estimate was done at the Kent shop and not passed along to you.
3/1/2016
Jared M. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks for the text updates, good work looks good
3/1/2016
Erin S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I loved how I would get texts through the process to let me know how things were coming along with my car all the way! They did a wonderful job and I'm so happy my insurance (Geico) set me up with them with no hassles! Thanks again got taking good care of me and my car! Erin S
2/28/2016
Bernard W. VERIFIED CUSTOMER
Vehicle Make : Kia
Fine
2/27/2016
Megan C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Chris went above and beyond expectation. My car looks great! They were professional and I felt like a valued customer. The girl at the front desk remembered me from the first time I was in there - she excellent as well!
Thanks guys!
2/26/2016
Christine S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated Kyle **** and his attention to detail and keeping me informed throughout the entire process. Everyone in the office was very friendly and the time to repair my vehicle was great. Thank you!
2/25/2016
Marcie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and communication. Appreciate all the effort.
2/24/2016
Rosalinda M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jose was very helpful and professional. He answered all my questions and continued to give me follow up
2/24/2016
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a great experience, like nothing happened.
2/21/2016
Angie T. VERIFIED CUSTOMER
Vehicle Make : Subaru
From start to finish, I was informed of the progress being made on my vehicle! Everyone was kind and courteous. Overall wonderful experience!
2/21/2016
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly. Let us know the details of the work and when it would be ready.
2/20/2016
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was friendly and every one was very nice, however I was displeased with the quality of the service done to my vehicle. For the most part they took good care to not damage the vehicle and kept it nice and clean, that wasn't the problem. When I picked up the car I drove back to work and I got out I noticed not one but two of the brand new hub caps was missing, having fallen off during the drive. I inspected the other 2 one of which was wobbly but fairly stuck in place. The other one however I pulled and it fell off with no effort at all. Obviously the caps were poorly installed and As you can tell this was extremely frustrating as I've already spent a good deal of time and money on this. I'm currently waiting to hear back and hopefully the situation can be rectified.