Everybody was friendly, attentive and professional. Ben kept me updated with texts and phone calls and delivered my car 4 days ahead of schedule. My car looks as good as the day i bought it. Thankyou everybody.mm
9/29/2017
Arthur M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great thanks so much.i really appreciate all the texts messages keeping me posted about my car.thanks Sherri.
9/22/2017
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Employees very informant. Car was repaired on time.
9/16/2017
Mark T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job on the repair. Given status updates throughout the process. Excellence in customer service!
9/15/2017
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was very helpful and kept me informed
9/11/2017
Donald C. VERIFIED CUSTOMER
Vehicle Make : Subaru
The receptionist at the South Auburn Service King was awesome. The agent that I dealt with was Ben Beck. He's a great guy. Very knowledgeable and courteous. I felt that he went out of his way to make sure that I was satisfied with service Kings work. And he tried to get it done as fast as possible. I am very satisfied. I would recommend Service King to anyone.
9/11/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was totally kept informed of everything by text message. It was great not being bothered by phone calls. The work done on my vehicle was excellent.
9/9/2017
Donald L. VERIFIED CUSTOMER
Vehicle Make : Kia
Good people that took care of me... thanks Ben.....
9/2/2017
Justin D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Took to long, and it's not even done yet.
9/2/2017
Anne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Ben and everyone who works there was wonderful!
9/1/2017
Evelyn L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Omg Ben did a awesome job on my car and then some im so completely happy n satisfied wit my car n grateful. N definitely will refer all my friends here.the best staff n very helpful.thank you guys so much.
8/26/2017
Jay M. VERIFIED CUSTOMER
Vehicle Make : Scion
The work was high quality and professionally done, which was extremely appreciated. Reps communicate well and are interested in customer satisfaction. Very pleased with my experience. Thank you!
8/25/2017
Megan M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic customer service.
Ben handled my insurance claim and I felt like I was taken care of in every step of the process. He even went out of his way to make sure I had a ride home after I dropped my vehicle off.
I got multiple text message updates letting me know what was happening and even a phone call from Ben to confirm when my vehicle would be finished and how smoothly everything was going. I just really felt like I was the #**** priority even though I'm sure they had a ton of other customers to work with.
Service was fast and they did an excellent job replacing a window and door. My car hasn't looked this good in ages.
I'm grateful my insurance, USAA, recommended Service King and I will definitely recommend them to friends and family. They do quality work and employ quality people.
8/24/2017
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service from both stores took very good care of my car and me!!! They kept me informed ever step of the way and let me know of any changes that was needed. My car is beautiful doesn't look like there was any damage!!! Definally recommend family and friends of the service I was given.????????????
8/24/2017
Diana . VERIFIED CUSTOMER
Vehicle Make : BMW
We are pleased with the results, each employee we dealt with were very helpful and friendly. We really like the texts that keep you updated on exactly where your vehicle is in the repair process!
Thank you for a stress free repair!
8/20/2017
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Fiat
I think your customer service is the best I have ever dealt with. Thanks. Nancy
8/13/2017
Steve G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The detail could do a better job cleaning up the car prior customer pick up.
That would be my only complaint. I had some sort of clay reaidue on the interior and exterior of the car. Ben was great!
8/11/2017
Ray S. VERIFIED CUSTOMER
Vehicle Make : GMC
Chris was outstanding. He did what he said he would and my vehicle was ready and looking like new when he said it would be ready.
8/10/2017
Marcus C. VERIFIED CUSTOMER
Vehicle Make : Toyota
While methods of contact reguarding status were good the timing was not. Ehem notified of changes I was the one initiating contact. Completion date(s) came and went. It would have been nice to have been notified ahead of the date that services were not done instead of me trying to contact someone just to see what was going on.
8/6/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service was awesome. Chris is amazing and I truly appreciate his efforts. Communication was top notch and the car looked better than before the accident imo. 10 out of 10 hands down.