The service was really really good and I'm impressed! Job well done!
6/9/2018
John F. VERIFIED CUSTOMER
Vehicle Make : Kia
Team was very helpful and friendly
6/9/2018
Aditya N. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was done very fast
6/8/2018
Danillesteve C. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was quick and the employees were patient with me
6/8/2018
Jose F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job more than I expected
6/5/2018
Mirin M. VERIFIED CUSTOMER
Vehicle Make : Tesla
I understand that being one of the few tesla shops around and the lack of support from Tesla makes it difficult to operate smoothly but it is apparent that there was multiple oversights that prolonged the timeframe that were avoidable.
My car sat for months without any work being performed while waiting for parts, I had multiple discussions with the person managing the job discussing bringing to the mechanic to figure out mechanically what was wrong so parts could get ordered. This did not happen and instead no one even addressed it until after I received a phone call saying it was going to wheels and wash. This added another month. Second oversight was just attention to detail, my window was pitted and scratched where the side mirror was slammed into the window from the impact. Someone must of scraped the glass off of the window but never addressed the damage.
Again I understand that Tesla does not make it easy, but there were a few avoidable mistakes that could of saved me a long time waiting. That said the rest of the repairs look like they were done well and the car is driving smoothly now. Hope this helps.
6/3/2018
Herbert P. VERIFIED CUSTOMER
Vehicle Make : Tesla
The repair looks great. Thanks for the great communication during the entire process. Thanks for being honest - overall this was a great experience and I would highly recommend Service King based on this experience.
6/3/2018
Skylar L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service was good, staff was kind and my car looks like nothing happened in the first place pretty satisfied with service.
6/3/2018
Rufang Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Great! Faster than estimated.
6/2/2018
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will always recommend Service King in the future!
6/2/2018
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Honda
Nicely dine
6/2/2018
Mikhail K. VERIFIED CUSTOMER
Vehicle Make : Toyota
No thoughts! Just keep the pace!
5/25/2018
Matt F. VERIFIED CUSTOMER
Vehicle Make : Toyota
New door looks great! Very pleased with the friendly staff and fast service.
5/25/2018
Rathinakumar V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did an awesome job. No time delay, on time communication and of course excellent repairs.damaging your car in an accident is painful enough, you guys made the rest of the process a breeze. Thanks and keep up the good work.
5/24/2018
Arnoldo B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. Professional, kind and considerate staff. From the front desk to the repair. Just a great service. Accommodation was done gladly from front desk to my situation in which I had to drop off car for repair in order to get to my rental to be able to pick up my kid in a 45 minutes frame. And front desk helped me. That was a service well above expected. Thank you. Arnold
5/23/2018
Tianrun Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Wish you could do an interior cleaning before hand over to the customer. My car's interior was covered by a layer of dust. It might of been from sanding or bondo etc. Ceiling of the car has few spots with dirty marks.
5/22/2018
Richard T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jason was fantastic, communicative and customer focused. The work completed is fantastic, timeline accurate, and the pricing great. Thank you, Service King!
5/20/2018
Joan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I cannot tell you what GREAT service you gave us. Clark was so thorough and also done in good time. Geico was great too, always keeping up with us. Thank you SO Michu
5/20/2018
Paul P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service! Friendly, personable and fast. Really appreciated Terrence's personal touch.
5/18/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were awesome! I dropped my car off on Tuesday
They went over everything with me along with
The rental car, Entrrprise. It was so smooth!
They also showed me everything they would
Be doing. Kept me informed every day by
Texting me. Everyone was so helpful &
Accommodating. Can’t say enough about
Their Staff.
SUV was ready on Thursday & looked perfect!
No problems dropping off rental car either.
Geico was so great to work with too.
I totally recommend Service King & Geico!
Thank you all for making my experience
So easy. Linda