I was pleased that my rep guy kept me up to date on how the progress on my car was going. They did a great job and I'm very happy to have my car back.
3/14/2017
Carloyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
3/11/2017
Bianca S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service! Always willing to answer my questions and took urgency in returning my car in a timely manner.
3/7/2017
Keith K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Nice work
3/4/2017
Tien T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair is great, just the only thing it took too long for the process to get done, we got a rental car from the day we drop our car to service king. Our insurance pay for 45 days, we thought the car should be done within that time frame. But it took little more than 2 months. We had to pay the car rental extra days from our pockets.
3/4/2017
James V. VERIFIED CUSTOMER
Vehicle Make : BMW
As a retired body professional I reviewed their work in detail and was very impressed with their quality of work. I would highly recommend them to anyone
3/4/2017
Jamie S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The ServiceKing team did an amazing job. I appreciated how Austin explained all of the work that went into my car, as well as the updates to let me know how the job was progressing. The team was very friendly and reassuring, which definitely helped to ease the stress.
3/3/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys always do such a great job when I bring my car in! Thank you!
3/2/2017
Benjamin R. VERIFIED CUSTOMER
Vehicle Make : Kia
Wife said car looks great. Steering was stiff when she got it but loosened up. But the check engine light came on for some reason.
2/25/2017
Laurel M. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very happy with the repairs on my car and with the excellent customer service I received.
2/25/2017
Mingdi G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jobs well done! Staff is very welcoming and supportive. Keeps status updated so well, Iove the text messgaes reminder! Everything was great! You washed my car at the end. How thoughtful
(There's just one little thing. The lady who answers phone calls for signing up drop off dates was non-flexible and gets people irritated. She literally gave me one date she had in mind for me to drop off my car. Sounds like she was trying to fit me into her schedule. I said "no, thanks, I'll be fine without a rental" Then she said "just answer 'yes or no." She needs to watch out for her attitude.)
It's all about getting the car fixed, I wouldn't care much about any side stuff. Overall, it was very impressive work! Ashay!
2/18/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did a great repair job to my Ford F150 you can't tell the door was ever damage and I was kept informed all along the repair process.
2/14/2017
Theresa T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Austin was fabulous and the service experience was quicker than expected. Communication was clear and consistebt thru the process and delivery of my fixed veehicle was sooner than expected. Not to mention the finished product was amazing. Thank you!
2/11/2017
Sarina A. VERIFIED CUSTOMER
Vehicle Make : Kia
The no serious the changes my the finished 3 time and I spend more money
2/8/2017
Tiffany R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took almost a month to repair my car. The estimation we were given when the car was dropped off was around 2000 and by the time it was done it was over 5000. We knew the front axel needed replaced when we dropped it off but were told that was not the case. It was dropped off on ****/10/17 and was supposed to be completed on ****/23/17. Some parts were delayed in Portland because of weather which they can't be blamed for. But on ****/25/17 I got a call saying they test drove it after the repairs and there was something wrong so a mechanic looked at it and said the front axel needed to be replaced. On ****/28/17 I got a call saying the axel was delayed and it would be ready on ****/30/17. On ****/30/17 I got a call saying the steering wheel column needed replaced because it was driven with a broken axel so it wouldn't be ready until 2/****/17. I got a phone call saying it was finished and going into the car wash. After which I got another phone call saying there was a dent in the bumper that they placed on the car and it now wouldn't be ready until 2/3/17. I was able to pick up my car today 2/4/17 and take it home.
2/5/2017
Mavis R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome job ,you guys are the best, i will definitely recommend you guys to my friend ...Thanks for a job well done..
2/4/2017
Martin W. VERIFIED CUSTOMER
Vehicle Make : Subaru
very nice work, much appreciate Austin's professionalism and the car was delivered early
2/3/2017
April K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Austin was great! He kept me updated throughout the entire week. I will recommend Service King to friends.
Thanks for the excellent work!
April K
2/2/2017
Brenda S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Austin did a great job with all the repairs. He kept me informed about where they were in the repair process. He was very kind. Thank you. Brenda S
2/1/2017
Chelsa J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience, awesome customer service, very happy with my service.