Didn't receive timely updates on repair delays, even when asked for and promised. Didn't receive info that repair cost exceeded initial estimate, front license plate was not reattached at pickup time. This was my least positive experience with this location, and my first since SK took it over. Operations were better under the previous owners.
7/8/2015
William H. VERIFIED CUSTOMER
Vehicle Make : Volvo
We were unhappy with our car being scraped while the bumper was being repaired on your lot.
7/6/2015
Myles S. VERIFIED CUSTOMER
Vehicle Make : Subaru
There were a number of issues. Call me during the work day if you want details. ****-****-xxxx. It was chaos and the car sat for a week and a half while nothing was happening until I called to check. 4 times they said they would call back and never did and I caught one of the guys blatantly not being truthful when I talked to his boss
7/1/2015
Dharmesh S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service - my 2nd time back at this location - great staff
6/26/2015
Holly E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly, professional and they did beautiful work on my car. They also finished ahead of schedule.
6/20/2015
Glenn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
From beginning to end your service was fabulous. I can't thank you enough for making me feel like I was your most important customer. Glenn R Gore
6/6/2015
Kami B. VERIFIED CUSTOMER
Vehicle Make : Honda
We loved working with Chal. He was so very thorough and helpful when we talked. He was amazing.
Kami
6/5/2015
Mary F. VERIFIED CUSTOMER
Vehicle Make : Audi
Well done but you are over communicating
6/4/2015
Alex Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
great
6/1/2015
Chi C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent.done it on time, and well communication about repair work.
5/29/2015
Johnny N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Great people!
5/23/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin was great at keeping in touch
5/12/2015
Yi G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King did a good job to repair my car.
5/5/2015
Marjorie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service and pople were great. Thank you.
5/2/2015
Julie V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looked great! Steve (the GM) asked directly about our experience and how it could have been better so I liked that he cares about his customers and feedback. The estimation and scheduling processes were very easy and the whole experience was great.
4/27/2015
Steve K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Impressive service!
4/26/2015
Salutions C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience
4/24/2015
William G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was great. Wonderful communication and the car was done on time. Thanks!
4/24/2015
Alicia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the fun text updates, easy car rental, and that my car was so spectacularly clean inside and out! Thank you!!
4/22/2015
Brandon K. VERIFIED CUSTOMER
Vehicle Make : Audi
My cassette tape to aux was fried because of the heat since the car was left out in the sun. Also, my weather tech mat in the trunk was not put back correctly or cleaned like the rest of the car.