Disappointed the amount of dust got unside the vehicle. The leather seats left some trail of muddy surface. Couple of left dirty shoe marked and made the carpet worn out. Some cracks on plastic material which i beleive not part of the accident
11/26/2016
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate the fact that they went above and beyond to make sure the repair on my car was completed correctly. The quote from the insurance company of the person who hit me was written poorly and Buerkle made it right. Thank You!
11/17/2016
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Honda
Fixed fast and fixed right. Thank you!
11/10/2016
Brian K. VERIFIED CUSTOMER
Vehicle Make : Honda
This was a letter that we sent to Patti the other day.
We are so thankful for Buerkle. We are very pleased with the service... all of your staff are so pleasant and friendly. We love your new children's area, my daughter and two sons loves to play there when they come for a visit. The coffee is my favorite, so when we have to take time out of our busy schedule... Buerkle makes it a little more pleasant:)
Making the customer feel welcomed is so important in today's world (lost art from yesteryear). Taylor in the service dept. is very professional and is a pleasure to work with. He is very patient and although my wife can be challenging from time to time, Taylor made it work with a smile. From the loaner vehicle, to making sure everything is to the customers satisfaction is what we love. Trust me when I say you (Buerlke) are so much better then your competition.
A big thank you to the Buerkle team!
Thank you,
Brian K
11/1/2016
Keith G. VERIFIED CUSTOMER
Vehicle Make : Honda
The space between hood and fender is wider than the other side. Fit and finish was not what I was hoping for. There was really no one to discuss this with. The car was just left out front, while I paid the bill.
10/29/2016
Cody G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Bob ****, Jeff Walsh, and Paulo (don't know last name) provided excellent service and were so friendly. The repairs were done very quickly and well done.
10/21/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! Very impressed with all aspects of my experience of my repair. I would highly recommend to anyone in need of collision or bodywork that this is the only place that I would use.
10/21/2016
Theodore J. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair looks wonderful, like it was never damaged.
10/18/2016
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Honda
Apualo ? Don't know if I have this name spelled correctly, but he was the best.
He is a credit to your company. He is a " keeper" Others were also very helpful.
Thanks for getting my car ready by Thursday. I really appreciated it.
10/15/2016
Patrick P. VERIFIED CUSTOMER
Vehicle Make : Honda
Team was professional, curteous, and have integrity. The car was done in a timely manner. I appericate the prompt and good communication from the team. Due our cirmcustances and our insurance,Tony was very accommodating to our needs. Thank you! It was great to receive service from Paulo, who sold this car us more than 7 years ago.
10/10/2016
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly and accommodating.
9/30/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
Although it took awhile to get my car in, the team made up for it with prompt service which was very high quality.
9/24/2016
Carole W. VERIFIED CUSTOMER
Vehicle Make : Honda
Have been a patron of Buerkle for a long time - wouldn't THINK of ever going anywhere else!
Always excellent and friendly service.
This visit was exceptionally important sink I wrecked the whole undercarriage of my car. I love my '08 Accord and have taken very good care of it, so this accident (large tire in my lane on 94) it looked very good before accident and now looks like brand new!
Love Buerkle Honda!
Carole W
9/24/2016
Ferdinand V. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff are so friendly and professional
9/22/2016
Deb B. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful experience from beginning to end! Paulo was so friendly and helpful. He is a great asset to your business. The repairs were made quickly and I am very happy with the results. I would highly recommend Buerkle Collision.
9/17/2016
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
The estimator and body shop missed a large dent above the taillight which should have been fixed, If they were not sure they should have asked. Not happy with the work not being 100% complete. Gary S
9/15/2016
Ila B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast and fair
9/15/2016
James J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I don't think you could have made the process easier. Special thanks to Bob for taking such good care of me!
8/30/2016
Judith H. VERIFIED CUSTOMER
Vehicle Make : Honda
was an excellent job and i don't think my car has been this clean since i bought it. thanks for good work and great customer service. my loaner car was a Tuscon which was much better than a car since i am use to a van.