I was dissatisfied due to lack of communication. I had to call every day to check on the status of my vehicle. No one ever contacted me to let me know what was going on. On the 4th day I called to ask about it and was told it was being finished up at that moment and would be ready in about 30 mins. I arrived about 4 hours later after making arrangements with a family member to take me there and I was told that it was in fact not ready and they were waiting on parts that were broken. But yet no one called to tell me not to waste my time to come pick it up. While driving the car home the back doors glass that was replaced popped open. There is no trigger release other than the button on the back door so there was no reason why it should have popped open. So I now have to take my car back AGAIN!!
Due to a previous visit my husbands number was the one on file. I told them to call me and gave them my cell number. On the 5th day when the vehicle was actually ready he was the one that was called and told about it. He currently works at a job that does not allow him to have phone calls during business hours.
8/16/2015
Micah B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for getting my car back to me within a reasonable time, and in great condition!
8/15/2015
Lori W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone I dealt with was very nice; special kudos to Davina and Jeremiah. My schedule needed to be rearranged, rental companies called, several phone calls back and forth...all handled professionally. My repair was finished early and it looks great! The unexpected treat was that it got vacuumed out as well. :) My family has used your company in the past, and we'll do so in the future should the need arise.
As I was waiting for my rental car at Enterprise last week, I overheard an assistant manager there speaking with a customer. The customer said she was looking for a place to take a car that needed repairs. The Enterprise employee recommended your company, saying she knew you would do a good job and you're easy to work with. She didn't recommend any other companies. Thought you'd want to know.
Thank you for being a company in our community that people can trust.
Lori W
8/15/2015
Alla T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I would like to thank Davis Paint & Collision for excellent service, high quality work, repair and care for my vehicle. Repair status notifications thru txt and courteous call backs made it a worry free experience. Completely satisfied with body work, and paint. I recommend it to others.
8/14/2015
James K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
8/12/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done, thank you
8/7/2015
Jesse S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Only wish it didn't take so long. Otherwise my car Looks awesome!
8/4/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Enjoyed the updates on my cars progress though the repair process! Favorite one was knowing she was getting her hair and makeup on in the paint shop. Thanks for making her beautiful again.
8/1/2015
Laurence E. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the work done on my van. I don't know the names of the people that did the work but I think every thing was done very well. Kellie Martin was very good and answered all my questions. All in all a very good job !
7/30/2015
Chuck B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional and great work. Vehicle detailing was nice touch
7/30/2015
Randy L. VERIFIED CUSTOMER
Vehicle Make : GMC
I always take my vehicles here because they do great work (mechanical and body) and make me feel like a VIP. This is the only place that I have had work on my cars for the past 19 years. 5 Stars and a special props to Jeremiah and Brian. Thanks, Randy L
7/30/2015
Kristi K. VERIFIED CUSTOMER
Vehicle Make : Honda
Have had work done at Davis 3 times. Staff is professional and work is high quality.
7/28/2015
Staci W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I love Kellie, I felt like Davis was very helpful and went above and beyond to help make my experience positive and restore my car...I appreciate everyone so much!
7/27/2015
Erick M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Great experience!
7/25/2015
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Honestly I was really nervous cuz I never had to deal with this but they did an absolute fantastic job my car looks brand new again.
7/22/2015
Raymond T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great looking job!!!
7/10/2015
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service
7/9/2015
Tim B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was called on the 30th & told that the truck would not be ready. I was told they needed to put 3 bolts on and wash the truck. I was told the truck would be ready in the morning. I called at 1238 on the 1st. I was told the truck was ready. I had my son meet me there and paid my deductible. I was taken to look at the truck & it was still being worked on. My son stayed to wait & I left. My son called me. He told me the lady at the front desk told him we showed up **** ****/2 hours early. Trust me had some at the business ever been honest when I called I never would have showed up. When my son left with the truck it still was not finished. We had to bring the truck back to be finished.
7/9/2015
Dwight G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased with both the quality and speed of the work, as well as Jeremiah's friendliness and clear explanation of what was to be done (beforehand) and his explanation afterward of the process.