My service advisor did a good job of keeping me informed through the process. He didn’t over-promise and under-deliver which was very much appreciated.
12/15/2017
Steve T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Alex was very calm and professional and attentive to detail. We would come back in a heart-beat!
12/13/2017
Arif K. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks
12/13/2017
Selma H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Team was amazing
12/11/2017
Scott J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service and the length of time was exceptional. Would recommend Service King to anyone who would need to have work done..
12/10/2017
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Acura
The repairs were great and the vehicle was delivered on time as promised. However, I do have a concern I'd like to discuss.
12/8/2017
Kendall Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone is very professional and nice at the colony tx location. Christy Ebner sent me lots of updates as my car was being fixed. I really appreciated that
12/6/2017
Danny S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Colony location did a tremendous job with the repairs on my car. Just an excellent staff and experience.
12/2/2017
Joseph Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional and reassuring experience... Christy who was handling my repair case was very informative and personable and I felt confident throughout the whole process
12/2/2017
Nicholas V. VERIFIED CUSTOMER
Vehicle Make : BMW
Christy cared about the customer
11/30/2017
Ty H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My tail light is not working. I will need to return to have it fixed but I am leaving today out of town for Thanksgiving.
****-****-xxxx
Ty
11/21/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair seemed to take too long. Was initially quoted 3 to 4 days. It took 2 weeks after we dropped off the car
11/17/2017
John O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repair was done well, but awfully long for a simple small dent repair but it was done well .However customer experience is yet to be met. Reason three times that we were present, there were no receptionist , consequently had to wait at least 5 mins for any one to approach us, although there were a few Service advisors walking around. Also our job was handed over to Christy Ebner. . She did a good job in communicating with me daily.To me this seemed a "Micky Mouse "operation and I most definately would not bring my car there for the future . I believe this needs to looked into. ....... Sinceley John O
11/14/2017
Brent S. VERIFIED CUSTOMER
Vehicle Make : Ford
Gavin was extremely professional and helpful. He repeatedly called to update me on the progress of my repairs and helped to set up my rental. Very pleased
11/14/2017
Currie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept up to date by my advisor Gavin and my vehicle was ready when he said it would be.
11/11/2017
Ehsan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took 2 weeks longer than quoted. And there are several areas not completed. I will have to return to the location to have them corrected. So this means more time not in my possession.
11/11/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The overall process was painless. Brought the car in, minimal paperwork, viola good as new!
Thank you for making this easy.
11/8/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Audi
Repair was terrific and fast. There was an aftermarket item that took the Service King team almost 2 months to secure and complete. We had to make multiple calls to remind them this still needed completed. Only after my last call when I mentioned calling my insurance company to report the repair wasn't complete did this get on track and completed.
11/7/2017
Ellery S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Christy Ebner was very detailed oriented, she communicated with me during the entire process and was awesome. My car was washed inside and out when I received it back and it smells like a new car inside and it’s 12 years old. I’m completely satisfied in the service that I received and I will spread the word that you guys are open and awesome!
11/6/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Audi
I greatly appreciate how ServiceKing treated me as an important customer. I would rate them a ten (10).