great service. there was a missing screw were the repair was done and christy ebner was able to get it replaced immediately. we are pleased with the service. it was nice that Enterprise was at the same location which made renting a car very accessible. thank you
9/6/2017
Akeira R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job! My car looks brand new again
9/3/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the daily updates and your efforts in getting my car done well and
In a very timely manner. Very polite and efficient employees also. Thank you!
9/3/2017
Zoltan A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good and professional service.
9/2/2017
Kiya C. VERIFIED CUSTOMER
Vehicle Make : Ford
They made the process of getting my car fixed super easy.
9/1/2017
Robin J. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was handled very well! The disruption to my daily life was minimal and I truly appreciate that fact. I was kept apprised of the whole process and never felt out of the loop.
Thanks,
Robin J
9/1/2017
Mark R. VERIFIED CUSTOMER
Vehicle Make : BMW
Christy was great. Process was simple. Will come back again 100%
8/30/2017
Mata P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
8/30/2017
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Exceptional customer service!
8/30/2017
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Honest fast and courteous front staff and Micheal took great car of my car
8/29/2017
Sandeep A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely done but quality was not the best - bumper and fender are not as aligned as on the other side. Loose screw hanging on the bumper.
8/25/2017
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car repair was perfect. It looks basically brand new and ya'll even cleaned the inside! I'm so happy ya'll had constant updates of my car. I'm happy with the results and service I received. Thank you!
8/22/2017
Ronald Mary. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated being kept informed all along the way. If I need service in the future I will definitely try Service King
8/19/2017
Saba S. VERIFIED CUSTOMER
Vehicle Make : Honda
Brian was great! He was very thorough and made sure he got the job done as soon as possible. The staff was very kind and helpful. And it was nice that they gave me updates as soon as there was an issue. Great team!
8/18/2017
Carmen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept updated on the status of repairs.
8/17/2017
Nathan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The SK team did a great job and communicated the repair status every step of the way.
8/11/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Kia
It was a good experiance.
8/11/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service all along the the way.
8/10/2017
Luke R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I sent in my estimate including required parts a week prior to my drop off date and confirmed with the SK representative the necessary parts would be ordered to speed the process. However, when I dropped off the car i was told parts had not been order, but the repairs would still only take "one week." After much back and forth between myself and my representative, I was able to pick up my vehicle two and half weeks after dropping it off. When I did pick it up, there was compound all over my windows, which did come off but was still frustrating. Also the roof was removed causing the repair team to have to go inside the car. I noticed several scrapes and scratches throughout the interior. As well as large gaps and seams now where the roof meets the support columns inside. I recognize both of these are now unable to be fixed and with the pace SK is operating I really just wanted my vehicle back. I have spent over $10,000 between three repairs at SK in the last calendar year, even recognizing esurance's relationship with SK I do not thing I will be going back in the future.
8/7/2017
Us Renal. VERIFIED CUSTOMER
Vehicle Make : Jeep
This repair was supposed to be a 4-5 day repair job that took 17 days. Michael tried to make it right. he was the first person to call me back after 7 days when I was told I would hear from someone in 24-48 hours. I called in between those days to only to be told I had changed hands twice. Then I was told it would be ready last Friday only to get a text at 8:00am today (7/28 a week later) that it was moved to 8/****. Michael tried but this was across the board bad. Because this was someone else insurance our hands were tied. We had another car coming in on our insurance 8/7 for repair that we have now cancelled and moved to the dealership. Dianna who answers the phone was awesome and had great customer service. Please see excuse my typos as I am sending from a phone.