South Hill Collision

Gas tank cover does not fit properly see you on Monday

Really appreciated the effort to keep me up to date with the progress. Also the fact that no promises were made that were not kept.

Very professional and genuinely caring staff. Everyone.

Very friendly team.

Customer service is top notch thank you for keeping me up to date during the process..My car looks amazing!!!!

This is the second time I have chosen South Hill Collision to take care of my car and they did a great job once again!!

I'm so happy with everything

The repair was done extremely quickly and the staff is so friendly and efficient. If I could give you abrading it would be 5 out of 5 stars!!!

Car looks like new. Done quickly. Detailed nicely. Good communication.

Everyone at South Hill Collision has been nice and very professional to deal with. They made this process stress free for me and I really appreciate it.

Thank you so much for doing a great job on my truck it looks great ,Doug Larsson

Since I did not respond to your notice that my vehicle was ready for pickup; I wish you would have contacted me again. Instead I had to call you

I truly liked the text updates on the repair process.. we are very Pleased and would recommend your shop to anyone I hear needing Repairs Cam

I'm not sure really where to start. I brought my F-150 pick up in for repairs to the rear of the vehicle. I got a call saying my pick up was ready for me to come get it, and when I got there the paperwork was not straightened out and I had to continue waiting and was not able to pick up the vehicle that night. Remember, you called me stating the vehicle was ready for pick up. While inspecting the work that was done I noticed a scratch that was new to the vehicle and it happened while in Southhill collision's care. My representative challenged me on that and we finally took a look at the photographs and found out that yes, indeed the damage was done by Southhill collision. After some discussion my representative said they would fix the vehicle and I got a phone call again today, which is April 17, that my vehicle was ready for pick up. When I inspected my truck it was real obvious that all Southhill collision did was try to buff out the scratch and they are entirely too deep to buff out. My representative stated that the damage somehow reappeared because it wasn't like that when he inspected it the previous Friday. I feel like Southhill collision is treating me like I'm absolutely stupid, and trying to pass off a sketchy repair to a serious problem hoping I wouldn't notice. My representative was pretty much begging me to take my vehicle off the premises and I know he was hoping that I wouldn't bring it back to have the scratch repaired. I demand that you guys put my vehicle back to the way it was when I brought it with the exception of the repairs that you made. I don't think that's asking too much since you caused the damage to my vehicle. And by the way, you keep sending me all of these questionnaires and forms stating that I've picked up my vehicle, when in fact I have not. My vehicle is still at Southhill collision waiting for the repairs to properly be done. If you cannot accomplish this, I will call my insurance company and take it to a shop that can actually fix the problem that you caused. Please call me at ****-****-xxxx. I would love to discuss this with the owner or somebody that's in charge. Dan Fink

Car looks great. Cello left on parking light

They did a good job. Every time we need your services we are always more than taken care of. We will certainly recommend others to South Hill Collision in need of your services. The staff was great and kept us posted with updates on the vehicle. Thank you, ****Fisher Satisfied Customer ****-****-xxxx

Everyone who works there was so helpful and friendly! The service couldn't have been better and my car looks amazing! Strongly recommend!

Very happy with service and communication.

The repair looks great. However the left headlight was not working and I found the headlight unpluged. There was also a white smug on the leather steering wheel cover. I could not get the white to clean off and started to ruin the cover. My bad. I forgot to ask and was not told of any precautions on the fresh paint. Should I wait before washing the car. But again the repair does look great. Thanks

Work was good and i appreciate the extra that was my headlight. Only complant is that u ask how often i wanted to be updates and every day i said daily yet i never got a call from u guys i had to call u daily