When I picked up the car the headlight that was replaced was loose and not properly secured. I told them about it and they couldn’t fix it on the spot and said that I would have to bring the car back to fix it. I am disappointed in the service and that they didn’t do the job properly. The car didn’t finish until late on a Friday (I was called at 5:30pm saying it was done)...I didn’t pick it up until the next day. My guess is that the service tech was rushing to get the car done late in the day on a Friday and took shortcuts to leave work as quickly as possible because it was late on a Friday night. I’m disappointed that service king does not have quality control processes in place to catch things like this before the car is handed back to the customer. Please call me at ****-****-xxxx to discuss.
3/25/2018
Marvin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service
3/24/2018
Carol G. VERIFIED CUSTOMER
Vehicle Make : Acura
Michael **** is a professional! A credit to your company. He cared about my car !
3/22/2018
Nazar D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mike did a fantastic job.
3/22/2018
Debra D. VERIFIED CUSTOMER
Vehicle Make : Acura
Working with Christian Calonge was s real pleasure! He was extremely helpful and very professional. Thank you Service King!
3/17/2018
Lauryn K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I gave a list of things I needed fixed and provided a new bulb, and you didn’t do a single thing from my list and kept my bulb. This was what the insurance person had told me to do and I told you I’d pay for those repairs out of pocket but you only did what my insurance claim was for and didn’t tell me you weren’t fixing the rest. It’s not safe for me to drive around without working headlights or blinkers, so, thanks for hardly anything
3/11/2018
Janet M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King was fine. Geico was not fine.
3/10/2018
Shu-hui J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
very nice service?
3/10/2018
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Christian kept me updated and completed the repair as promised.
3/2/2018
Mary G. VERIFIED CUSTOMER
Vehicle Make : Honda
The service
3/2/2018
Natasasashco P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so helpful especially Christian and shop supervisor.Keep up good work.
3/2/2018
Ramone B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and very friendly! Thank you very much, I know I can count on you again!
2/24/2018
Odeb O. VERIFIED CUSTOMER
Vehicle Make : Dodge
they did not do their full work and they behaved very badly
2/23/2018
Gwendolyn H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They went above and beyond fixing the damage to my car. My car was spotless inside and out. Staff is very professional and my car was fixed in no time! Great job!
Would highly recommend them.
2/22/2018
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was delivered incompletely fixed and all the change from the container in my middle compartment was taken.
2/14/2018
Rogelio C. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did a super job awesome customer service awesome work, I appreciate you guys for cleaning my car outside and inside Thank you very much
2/13/2018
Larry J. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the updates on the progress of repairs and the communication from service king was great. The customer service was excellent! Which is something that's lacking in lots of businesses. I'm pleased and would use them again!
2/10/2018
Janet J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received excellent service and the people were wonderful to work with at Service King