Matt Paoli was AWESOME!! He was very professional and efficient, treated me with respect and made sure I was totally satisfied with the repair work. He was thorough in explaining the process of the repair and got the job done in a reasonable amount of time. I would definitely return for any future repairs. Thanks, Matt!!!
8/9/2015
Jacqueline D. VERIFIED CUSTOMER
Vehicle Make : Honda
MATT P. AT RICK HENDRICK IS AMAZING, HE MADE SURE THAT I AND MY CAR WAS TAKEN CARE OF FROM START TO FINISH. I HAD NO WORRIES AND KNEW MY CAR WAS IN GREAT HANDS.
8/8/2015
Cecil H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Zack was very professional and a pleasure to deal with. His knowledge and personality is one not often seen in customer service. He did a great job.
8/8/2015
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair to my car was done within the promised time and satisfactorily done.
8/8/2015
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was professional in every way, and his close working relationship with USAA facilitated a four day repair. He was especially helpful in getting the ****,000 deductible issue resolved with USSA today, when I came in to pick up my Pilot.
I chose Hendricks based on my previous experience, even though I live in South Carolina, because I knew you had a USAA rep, and the repair would be done right, and as fast as possible.
Thank you Matt.
8/8/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Hello,
Matt Paolini did a great job responding in a timely manner and keeping me up to date on my repair. Very polite.
Regards,
Alicia Black
8/8/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt and Zack were both professional and courteous to me. Both thoroughly explained the steps involved for repairing our Civic. We also noted the shop was clean and professional looking in appearance. Also remarkable, was the fact the shop can get OEM parts for same price as AM parts. This was a major concern for us and we like the fact that Hendrick Collison price matches parts. Will definitely take are car there again if we ever need repair.
8/7/2015
Seo (lucy). VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone did an excellent job and I really enjoyed the customer service.
7/13/2015
Karen J. VERIFIED CUSTOMER
Vehicle Make : Ford
Matt went far and beyond to make sure I was satisfied with what they were doing, by doing so I was very pleased with the outcome. Great job guys! And I will recommend you to my family and friends if they ever need work done on their vehicles. Thank you...
7/8/2015
Enid M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Matt was excellent. He kept me update on the progress of my repairs and answered all my questions when I picked up my car. Thank you for your kindness and professionalism.
7/2/2015
Renee P. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service
6/21/2015
Rosetta R. VERIFIED CUSTOMER
Vehicle Make : Honda
From the time I walked in until the time I presented with nothing less than professionalism. My damage assessment was done seamlessly and I felt most comfortable leaving my vehicle in the staff's hands.
6/20/2015
Alfredo P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very good and helpful staff.
6/20/2015
Scott B. VERIFIED CUSTOMER
Vehicle Make : Acura
Matt was exceptional to work with during this process. He was extremely professional, informative and kept us in the loop as to the status of our repair.
6/19/2015
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was helpful at every step, kept me informed of progress. The work was exceptional.
6/12/2015
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Matt Paolini is awesome. Makes you feel like your his number **** customer. Always friendly and knows the status of your repair. I will recommend Hendrick Auto to anyone has repair needs. Thanks.
6/12/2015
Ryan A. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt went the extra mile to explain and help me out.
6/12/2015
Teresa N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very professional and efficient. The work done to my car was excellent.