In the last six weeks, I've needed Herb's services twice for relative minor damages. Both times I was impressed with all the people I dealt with from the woman at the desk that I checked in with, to the person who brought my car around when I came to pick up. Both of the gentlemen who were assigned my car (one the State Farm rep and the other the Farmer's rep)were great. My most recent experience was with Bill (Farmer's re)and he was excellent.
6/10/2015
Lizbeth M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks like new and thanks for the free wash!! It feels and looks amazing. The empoyees are super friendly and the information updates are really helpful. They are also really fast at getting the work done!
6/5/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done and ahead of schedule. That is all good! Well pleased!
6/5/2015
Susie V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the friendly and professional customer service. It was also nice to receive regular updates about the progress of the work on my car. My car looks great and is cleaner than when I dropped it off! Thank you!
5/22/2015
Leigh W. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was spotless! It was fixed really quickly and I was kept in contact with the progress! They also cleaned my car inside and out before returning.
5/21/2015
Johnny Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were wonderful!
5/19/2015
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent all the way through!
5/16/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding, flawless job. Better than new and was completed when promised. Thanks! Jim
5/7/2015
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's is awesome! They fix it right the FIRST time! I especially like how they clean my car inside and out before giving it back to me! I wont take my car anywhere else!
4/29/2015
Don K. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding
4/25/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Honda
The process was very easy to work. Having the vehicle repaired in less than 12 hours was really amazing. The new system that was started with this vehicle making the turn around time so short will be a major change to the car repair process. You definitely should highlight this feature in your adverisements.
4/9/2015
Wallace H. VERIFIED CUSTOMER
Vehicle Make : Mazda
John McLeod did a great job.
3/30/2015
Jonathan D. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought the way Herb's way of keeping me updated by text was great. It did take a little longer, but I was glad they were taking the time in the repair work. I am very satisfied with the outcome of the job.
3/20/2015
Rita W. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was a great experience I was kept in the loop on everything that was going on with my car I would go to them again
3/10/2015
Jacqueline V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Left comments on Yellow Pages
3/7/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very pleasurable and great service on site and during the 2 week wait!
Thanks Herb!!
3/5/2015
Michael F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Professional & yet personal interest
3/5/2015
Cheryl T. VERIFIED CUSTOMER
Vehicle Make : Nissan
My husband and I were very impressed with the work done to my car and how smoothly the process went along with the friendly staff!! Loved the text and email updates!! Great idea!
2/20/2015
Brian K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience. Thank you.
2/5/2015
Siew B. VERIFIED CUSTOMER
Vehicle Make : Acura
Car is perfect, Looks Great. Fantastic service.Thanks!!