All the repairs were not made. We asked for the right headlamp to be tightened. We also sent an email reminder. The Tech said he didn't know anything about it.
7/30/2016
Steve H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My visor clip is missing.
7/27/2016
Erin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pete was an excellent representative and was honest and forthright. It is rare to see that these days, but it definitely would cause me to choose Herbs again.
7/15/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated professionally and honestly. I liked the updates as well. If necessary I will use your services in the future.
6/25/2016
Leticia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes thank you!!
6/23/2016
David G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent have had all previous cars done and very satisfied
6/18/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Job was completed in less than one day!
6/9/2016
Peter L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was dirty and repairs took much longercthan expected
6/7/2016
Namita S. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than estimated to complete repairs.
6/5/2016
Arthur T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
More frequent status updates would be nice.
5/29/2016
Carlton N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job Thank you
5/26/2016
Laura N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the text updates. I've had other cars repaired with Herb's years ago, but didn't have that option offered. Being on the phone all day at work, it was reassuring when I'd receive a text. I'm willing to come in for some other body work I need done if you all can get me some type of discount somehow :). I've been a customer since 2009
5/25/2016
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great and was completed when you said it would be.
5/21/2016
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Each time I came to pick up my car there were obvious things wrong. Pete was very nice and corrected the issues but especially on the second time I would have expected things to to be quality checked better. On the initial pick up hail damaged trim pieces were not replaced that were on the estimate. When I picked up the car the second time the trim was not installed correctly.
5/20/2016
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don and everyone at Herbs are amazing! Friendly, knowledgeable and willing to go the extra mile for the customer!
5/19/2016
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Just a couple of things to finish up a job well done. Pete was very nice to work with
5/14/2016
Lonnie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon Bourland great to work with.
5/14/2016
Long.sondra K. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent service. Tom Collins runs a class organization
5/7/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job.
5/7/2016
Christopher N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very reasonable price and very fast. I'm extremely satisfied.