Thank you for the TLC you gave to my car! It looks new again!
3/21/2014
Jackie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone did a great job. My car looks great and I am very happy. Thank you !
3/1/2014
Gale G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job!
2/7/2014
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service, please include ETA's of when vehicle will be ready with updates. Thank you.
1/25/2014
Alison H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service! Thanks
12/26/2013
Kathleen W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very perfessional and helpfull in all aspects of car needs . thanks
12/20/2013
Jermain S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was seamless, from beginning to end. I truly appreciate how courteous everyone was. Thank you!
12/6/2013
Linda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair on the body was great. The car rental was
Less than satisfactory. I was promised that they would take
Care of car rental not to call my insurance company to handle it..When I dropped off the car,they told me they couldn't find a car and that I would have
To come back the next morning to get a car. I feel that they should have
Called and let me know so I could arrange for transportation.. Which they
Didn't. The next day I was given a car that had not been fueled and Had a quarter tank of gas. No one checked with the insurance company over the rental as far as I could see to see if they would cover it. If Herbs is going to have a car rental agency connected to them they should do a reasonable job. It definitely in my experience was not an asset to your image.
11/24/2013
Vanda H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wonderful service. Really like the updates by email. Personal service was appreciated.
11/1/2013
Steve C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very prompt and professional.
10/24/2013
Stan H. VERIFIED CUSTOMER
Vehicle Make : Honda
Like going to the dentist, nobody wants to go to the body shop. This is my third visit to Herbs, and if I need a body shop again, it will be Herbs. The courtesy & professionalism is top notch and I completely trust the shop to fix my car completely.
In short I trust Herbs and would highly recommend your company to anyone.
10/22/2013
Sherilyn W. VERIFIED CUSTOMER
Vehicle Make : Buick
I thought Brin was especially polite every time she tried to call us. I guess we shouldn't leave thYou've a great team.e cell phone in one room and go to another! She was gracious and sweet. Josh was helpful and courteous also. I don't remember the tall man's name but he helped us and we weren't even his customers!
10/1/2013
Jill J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Venza looks great! I appreciate the detail that was given for the repair. Thanks!!!
9/29/2013
Roger F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, good customer service and completed the work in a timely manner.
9/20/2013
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service reception friendly courteous yet professional. Sets the tone.
Liked the daily updates.
Work quality high. Car looks great.
Full car detailing is a nice touch.
Appreciated Service advisor (Tim) taking care of rental return. Again nice touch.
Overall Herbs appeared to be an efficient customer focused quality facility.
9/14/2013
Greg H. VERIFIED CUSTOMER
Vehicle Make : Ford
Tim and did did great job with car, communication and service.
8/9/2013
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Josh was thorough, speedy and honest.
4/24/2013
Larry L. VERIFIED CUSTOMER
Vehicle Make : Ford
Bumper cover is poorly fitted, and it is noticeable, even at 20 feet of distance.
I am trying to be fair and flexible, but it just isn't right no matter how you add it up. Cost was over 1100.00. How did this pass final inspection?
I am not a pro at this sort of thing, but even I noticed this problem.