Service King Lakeway

My door rattles, oil footprints on my carpet, parts left in my car, oil on my door handle, back hatch door handle isn't fit tight, side panel loose, The rep I was dealing with is the only good thing that came out of my 46 day long fix. This was a nightmare. Really unhappy. Please call me.

Very, very, very cooperative in everyr respect.

I have had work done at Service Kings in the past -- 3 different ones, I believe. I have found all of the staff at each one to be very friendly, courteous, and efficient...always nice to deal with, especially in what might otherwise be a stressful situation. The formerly "wrecked" vehicles have always looked nice, and have been clean; they have always run well after repairs; and I have never had to return for further repairs. It's also very nice and convenient when there is an Enterprise Rental desk on site. Thank you all for great service!

Great team. Everyone was awesome.

Very professional. Kept me updated on repairs. Truck was done 3 days early. Staff was very nice and helpful. Frank, my rep, was helpful and professional. Thank you for great service.

Service king did a great job for me in a very timely manner. The service was top notch . Thank you Gregg Abbott for great customer service.

Thank you! I will keep you guys in mind if I need your expertise in the future.

I feel like this was a rush job, possibly a sloppy one. My tire pressure light is still on, which means no one checked my tire pressure or my alignment; two things that a car involved in a collision should automatically be checked for. It probably also means no one drove it other than from the garage to a parking spot, since anyone test-driving it would've noticed the light and done something about it. In addition, an unwrapped spare plastic Honda part was laying in my cargo area - I'm not sure if it was supposed to have been installed in my car or someone else's. While the automated texts from Service King to my phone continually indicated Aug 31st as a completion date, my service representative had differing information, and called us Saturday morning, Aug 27th to say it would be ready that day once washed. The disparate information on completion, combined with the other items mentioned, makes me think that my car didn't get top-notch service. I have been to a different collision shop in the past year and they were much more careful and thorough, including driving my car to ensure it was all set. It's bad enough to be hit twice (both entirely the other driver at fault), but the hassle of repairs shouldn't be continuing to this extent.

I appreciated the text uodates and the job on the car looks good.

All great. Frank was great

You are an amazing team! Kept me updated every step of the way and went above and beyond to take car of my vehicle. Thank you Bennet and Lynn!

Michael followed up and followed through on everything we needed to get done. He stayed on top of the progress and made sure the job was done right!

The whole team did a great job! Thanks!

You guys have got it down to a science! Very convenient. Your communication about the status of my vehicle was excellent and leaves nothing to worry about.

Too lengthy to type. Will discuss with rep when contacted.

Great service, keeps you up dated on progress daily and finished repairs earlier than scheduled.

The repairs are very well done, and everyone was so nice, friendly, and courteous. Thank you, Frank!

Thank you for keeping me updated and ensuing that I am satisfied. Micheal was genuinely kind and helpful.

Very satisfied thank you

Great service friendly employees all around happy with my experience at Service King.