I felt informed and in the loop the whole process. Quick and easy!
1/27/2017
Jeanette M. VERIFIED CUSTOMER
Vehicle Make : Toyota
John at lakeway was very pleasant to work with!!
1/26/2017
Kymberly R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I had an interaction with was very kind and respectful. Thank you to Lynn and John for helping me and keeping by me updated every step of the way.
1/22/2017
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My vehicle was over a week behind schedule, every time I called to get an update I was told I would get a call back and never did. The person responsible for my vehicle was sick so apparently that means no one does anything at all and the car just sits? It seems like an inefficient way to run a company and prolongs the process unnecessarily. This isn't the first vehicle I've brought in and the same thing happened. Needless to say I would not recomend Service King to anyone.
1/21/2017
Wanda A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extremely satisf
1/13/2017
Vanessa B. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything went very smoothly! The staff is great and we loved the text messages !!!!!!
12/25/2016
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Lexus
the coordination between service king, usaa, enterprise rental, and me was superb and it made it very user friendly for me. Thank You !!! Ken Wells
12/24/2016
Joe I. VERIFIED CUSTOMER
Vehicle Make : Lexus
It's too bad that I had to ding my car to find this gem of a shop!
Clean and welcoming reception, efficient with car rental on site,
friendly staff and text communication re the progress of repairs
and readiness are very appealing. Thank you.
12/24/2016
Hal A. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Everyone was extremely courteous and the
job was done perfectly. I will be a repeat customer.
12/23/2016
Hugo R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys are great.i loved how your texting system kept me updated of any changes/updates on my car. Thank you guys
12/22/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very pleasant experience. No problems. Receptionist is very sweet and accommodating. Service technician very professional as well. The lady that walked me to the car was very kind wanted to make sure everything was to my satisfaction. Keep up the good work.
12/21/2016
Julia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service from check in to check out was excellent. Repair was completed, like new, and ahead of schedule.m
12/17/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for all the updates!
12/17/2016
Mariana M. VERIFIED CUSTOMER
Vehicle Make : Honda
The personnel were very professional, comprtent, and very courteous.
12/17/2016
Linda P. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was well done, but also very quickly, and I was kept apprised of the progress.
12/16/2016
Chad M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
No hassle, high quality, and very fast. Thank you!
12/11/2016
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lady at the front desk was very helpful. Awesome job, thank you.
12/10/2016
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My repair experience was wonderful! I was and still am thrilled with the repair job Service King did! Thank you Service King Lakeway team!
12/9/2016
Eugenia G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
12/7/2016
Heather H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very polite and efficient. I appreciated the updates.