Very impressed! Great job on the car, great updates, and delivered the car earlier than expected! **** was on top of things the entire time.
3/31/2017
Maria M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good service and. I'm satisfied
3/23/2017
Tom . VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service. Happy we chose Service King.
3/8/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely outstanding!!!!!
3/3/2017
Clara H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service from David
3/2/2017
Alexander K. VERIFIED CUSTOMER
Vehicle Make : GMC
They were great. I appreciate the updates, the thoroughness and customer service. I worked with Frank and he went above and beyond. We will definitely use youn in the future.
2/28/2017
Luisa K. VERIFIED CUSTOMER
Vehicle Make : Honda
Service on minimum time
Courteous
informative
Quality job
2/25/2017
Jeannette Z. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Loved to work with John at the north lakeway location! Great service. Thank you.
2/25/2017
Avril H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Your company is awesome. I'm only sad that I haven't used you in the past. Service King for life from here on out. Thanks for your kindness and GREAT JOB!
Sincerely,
Avril H
2/24/2017
Wanda A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frank did super service.Fully thhankfyll and satisfied.Thank you so ,so much
2/24/2017
Jianwen S. VERIFIED CUSTOMER
Vehicle Make : Acura
The repairing job is done in a timely way. And they cleaned our car, which is nice because our car was covered by the coolents and other debris from the crash.
2/23/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice service and professional repair.
2/20/2017
Laura G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job!
2/18/2017
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The reason I was able to bring car in quickly was due to a taillight that was out on damaged side. After repairing damage, taillight is still not working.
2/14/2017
Steve T. VERIFIED CUSTOMER
Vehicle Make : Ford
poor communication of when the repair was complete. I notified the shope and showed up a day after the car was ready-i was told that i came in early because they did not send me an text to tell me it was complete. I told John that all communication (email) said my car was done on the 8th-and its now late afternoon the 9th. Yes, he blemaed me for coming without a text-of course, I was never informed to only come by when i received the text.
Also, when the car drove up to the waiting area, the parts of bottom felt was dragging almost to the ground and obviously not repaired. if i did not notice this-- you would of just let it go. I asked John if this was acceptable-he said no. I asked then why didn't you take care of this. He used the excuse of when we looked at the initial damage, we then make our assessment. The felt was not caught. Are you serious--come on! I was given some BS. Just admit you tried to get away with poor quality.
I will submit this feedback to Wheels when receive their evaluation of this service.
Other wise--you guys did a good job--but don't BS the customer--
Steve T
2/11/2017
Sean R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Timely, clean,
2/9/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall it seems that the repairs are completed in good status. Thanks