Jeremy was extremely nice and very patient and helpful. He made the unpleasant experience of getting my vehicle fix a good one.
12/27/2017
Norman C. VERIFIED CUSTOMER
Vehicle Make : Buick
Overall good experience. Job completed ahead of projected date. Trevor keep me informed throughout process. As of now, repairs appear to have been performed satisfactorily. Took a little too long to schedule repairs estimate, but I understand Service King is busy.
12/24/2017
Christina A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Mandie and Trevor were very helpful. I really appreciate the updates on my car and how it was fixed so quickly.
12/23/2017
Lee M. VERIFIED CUSTOMER
Vehicle Make : Kia
Love the job y'all do keep it up
12/23/2017
Geoffrey P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Daily updates kept me informed of the progress.
12/23/2017
Kevin F. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was great! Top level service!!
12/21/2017
Chad H. VERIFIED CUSTOMER
Vehicle Make : Ford
Left with 3 error lights on the dash. Two for not aligning the blind spot detector. Agent didn’t seem to care. Other light was for fuel. I had half a tank when I came in and got the car back on fumes. No one called to say my car was done and it took me calling to find out it was done and then anothe day to get a call back that I could get my car. Primer paint was left caked on the opposite side that was being repaired and again agent looked annoyed that he had to deal with this. Staff doesn’t care and was less than friendly. Will not use your shop again.
12/21/2017
Jeana T. VERIFIED CUSTOMER
Vehicle Make : Honda
Joshua Satterwhite was wonderful! Took care of everything with no problems. Even made sure all the codes were reset in our vehicle before letting us leave! Service King is top notch!
12/19/2017
Lucille S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I spoke with was friendly and courteous. And I must say a good word about Joshua S, he was so helpful throughout the whole procedure kept in contact with me and all the time was happy friendly and just delight to deal with
12/15/2017
Jim D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was not ready. The mirror was also damaged in the accident but when they repaired the door, they remove the damaged mirror with scrapes and paint on it and put it back just as it was on the repair door. The power door lock on the door did not work and there's a piece of trim that's not installed properly. I returned to the lot immediately and left the car with him to have it fixed. It's pretty clear that when they did the work nobody inspected it.
12/13/2017
David J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Frequent text updates on progress was nice.
12/9/2017
Carol P. VERIFIED CUSTOMER
Vehicle Make : Ford
Team is great, very personable and professional. Did seem to have some issues with wrong parts being delivered, which caused a little delay… But the truck looks great we got it back
12/8/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept up to date each phase of the repairs. Finished ahead of schedule. Great job.
12/2/2017
Shaun I. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did an excellent job!
12/1/2017
Kay F. VERIFIED CUSTOMER
Vehicle Make : Kia
Trevor was very thorough during the repair of my car.
All updates were timely and informative. Trevor was
Always pleasant and helpful.
Your receptionist is outstanding, very professional and
Helpful.
12/1/2017
Tom M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and personnel
12/1/2017
Adam C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Trevor made the repair process was easy and stress free. Particularly liked the text updates on the status of my repair.
12/1/2017
Susan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My only comment is that the staff is not always courteous when customers first come in. I not only experienced this when I arrived, but saw others treated rudely as well. My service rep, Jeremy, was very kind, courteous and professional.