All went smoothly and the repair looks great. I especially liked the regular progress updates by text message
2/12/2016
Julie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I met Larry, he was great. Thank you!
2/12/2016
Linda H. VERIFIED CUSTOMER
Vehicle Make : Kia
Henry and Carrie both gave excellent costumer service. Carrie greeted me by name when I came to pick my car up. I loved the text updates. Henry called and sent pictures of some previous damage they found when fixing my car. They got my car fixed and back to me before expected. Would recommend them.
2/12/2016
Lacey G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had a great experience. Henry was great to work with and my car was ready before promised. Very impressed.
2/11/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Kia
Customer service is perfect!!!
2/11/2016
Lillan P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
2/11/2016
Ahmed R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, and it was completed two days before schedule.
2/11/2016
Raymond . VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent
2/10/2016
Harry S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I likely will be. There are 2 small plugs left out and once they are installed I will be satisfied
2/10/2016
Shivan-deepa M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Larry was great!
2/9/2016
Mark S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was kept abreast of the repair process every step of the way by Henry Castillo. I felt I was in very good hands.
2/8/2016
Greg H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very professional
2/7/2016
Puja G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service king rep. Chuck called me and gave the estimate of around 1000.00. When I went to the collision center to pick up my vehicle final amount was 1620 and change. This was shockingly high then the estimate and moreover I had no call and/or message from Service King about the increase in cost. Chuck or someone from Service King should have called me when the estimate went up from 1000 to 1600. I had planned to pay expenses from my own pocket but when I was told that total repair bill is 1600.00 I had no choice but claim with my insurance company. No communication when the final cost went up. Two Service King location gave estimate of around 800 to 1000 dollars in total repair cost. Very disappointed with this whole experience.
2/7/2016
Edmundo And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent Service.
2/7/2016
Sterling J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding!!!????
2/6/2016
Clay B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very convenient--staff was very helpful and friendly. Repairs were within budget estimate and look great!
2/5/2016
Tanya R. VERIFIED CUSTOMER
Vehicle Make : BMW
Henry Castillo was awesome and the service was great!
2/5/2016
Bobby T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything about the experience was great. Courteous, quick in and out, repair looks good, beat the promise date, text status updates.
2/4/2016
Mike G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Larry was fantastic. He delivered on everything promised.
2/4/2016
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Ford
In a world where customer service is an after thought it was very refreshing working with the team at Service King, especially Henry who kept me up to date and informed and always made himself available for question. Great job!!!