Charles was very friendly and provided excellent customer service. He kept me updated on my car's progress so I never had to wonder what the status was.
7/10/2013
Buffy N. VERIFIED CUSTOMER
Vehicle Make : Honda
Mandy was super sweet and kept me informed about what was going on Ruth my car do that was very helpful! Great job!
7/8/2013
Martin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Letme tell you thanks for you excellent job
Excellent costumer service too
Tell Sr. shok great job i give him 10
Great TEAM I love service king
Thanks Ms. Jessica too.
7/6/2013
Byron P. VERIFIED CUSTOMER
Vehicle Make : GMC
Feedback was very good on the vehicle status. The repair did seem to be quite slow to repair a few scratches, taking 6 days, but I was always informed and was able to pick up my car and drop off my rental after hours which was a nice feature. Having the Enterprise location on-site is also excellent for quick and easy rental coordination. Overall my experience was very good.
7/5/2013
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the excellent communication throughout the repair process.
7/3/2013
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chad is a knowledgeable and personable service rep. I did have issues with the initial appointment. When the call to #7 Service King was trsnsfered Iit disconnected after the please wait
7/3/2013
Gary P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job!
7/2/2013
Kaylynn C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jake was really helpful and responsive when it came to discussing the repair issues with my vehicle. They managed to get the car finished 10 days before the estimated DOC and made a potentially difficult situation as painless as possible.
7/2/2013
Zachary T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Royce was very welcoming, put my mind at ease, and had just the right amount of contact with me
6/18/2013
Ayesha K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast
6/16/2013
Michael W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Royce was excellent he kept me updated as to the status of my truck constantly and I really appreciated that.
6/5/2013
Stefanie H. VERIFIED CUSTOMER
Vehicle Make : BMW
We had excellent service. Everyone was so kind and the car looks great. We will recommend you to others! Thx for your kindness and care for our car!
5/24/2013
Letitia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was awesome! He called and informed me at various stages of my repair and I really appreciated it. I have never had a repair service do that for me. I have had my car wrongly hit a couple of times but the customer service here was excellent! He was very pleasant and caring. It is a lasting great experience!
Bless all those involved,
Letitia H
5/19/2013
Parker Ray. VERIFIED CUSTOMER
Vehicle Make : Nissan
Royce did a great job and was professional and quick to please.
5/8/2013
Cliff S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We have all had horror stories in the past regarding auto repair. This was undoubtedly the best experience I have ever had. From the beginning through the end, I was blown away with outstanding customer service, regular updates, and a deliverable that looked like it came off the showroom floor.
You exceeded my expectations and I will recommend you to anyone I know, whom are in need or your services.
Regards,
Cliff S
4/11/2013
Ira K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good service and good work.
3/30/2013
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My headlight they replaced does not work - I have
Trying to get someone to pick the phone
At this location for the past hour? No answer
3/30/2013
Chris U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don was very professional. He's a great asset for the company. Over all I rate the service 4 and ****/2 stars. Thank you
3/28/2013
Jason R. VERIFIED CUSTOMER
Vehicle Make : Kia
Don was great! He called me almost every day with an update, while also getting text updates.
His team got me in and out as quickly as possible and worked over the weekend to make sure it was completed.
I'm so impressed with the work and service I received.
I will definitely use service king again and recommend it to all my friends.
Again, Don and his team were 10's across the board!