The communication throughout the staff was very poor. The secretary never relayed my message, the agent never knew what status my car was at unless I called and he would put me on hold to find out the certainty of the status. The agent was nice but the communication was really horrible.
3/21/2018
Angelia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Looks great. Great customer service
3/17/2018
Amy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was completed well ahead of time. A very pleasant surprise. The work done was amazing. I hope to never see this location again because i do not like being in a car accident. Except I am happy they took care of everything so well.
3/17/2018
Joni C. VERIFIED CUSTOMER
Vehicle Make : GMC
I was kept up to date on progress. Staff was friendly.
So far I have found no problems with the actual repair.
2/26/2018
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service above and beyond my expectations. I was informed all during the process by my account manager on the progress of my repair. He even sent me some pictures of the cars progress. Never had a service shop do such an excellent job of communicating the work progress before.
Thanks for you great work as well. Looks brand new.
2/25/2018
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Honda
We were very impressed with whole process especially thr way Brian explained everything and treated us with respect.
2/22/2018
Adriana F. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very impressed with the Service I received from the moment walked into lobby and the help I received from Mr Saldivar as well as the daily status notification I received. Thank you and the Team for the job well done and in a timely manner.
Adriana F
2/17/2018
Christy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes awesome customer service
2/13/2018
John Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job & great service
2/13/2018
Hugo G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very accommodating and very helpful.
2/10/2018
Deborah F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ex element Nov on the repair. The wash they did after that was not as good as should have been. There was dirt between letters on tail gate.
2/9/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Aaron, I think that was his name, was fantastic. He kept me updated with phone calls and texts, and he answered all of my questions.
2/9/2018
Eduardo G. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding work and service!
2/4/2018
Yolanda G. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service from start to finish
1/30/2018
Ronald . VERIFIED CUSTOMER
Vehicle Make : Nissan
I was informed of the progress of my vehicle, everyone I came in contact with was friendly and helpful! Easy process to a not so fun situation!!:) I will definately tell my friends and promote Service King to others! Thanks!
1/29/2018
John R. VERIFIED CUSTOMER
Vehicle Make : Ford
Only problem upon delivery of finished vehicle some of connections were unplugged in the engine.
1/27/2018
Charles O. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a good job
1/27/2018
Diana And. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very happy with Service King, Brian took care of everything and was very professional. From start to finish everything was great.
1/27/2018
Keith J. VERIFIED CUSTOMER
Vehicle Make : Dodge
The job was quoted to be a 2 week project. Couldn't understand why for such a small dent. Received the vehicle back 6 days before quote. That made me happy.
1/26/2018
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Duece kept me informed in the progress and was a delight to work wo with.