Couldn't be more pleased you're fast efficient and effective thank you
6/30/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Finished way ahead of schedule! Very satisfied.
6/30/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work completing the repairs quickly.
6/28/2017
Jerry G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The automated updates are a little bothersome because they kept telling me my vehicle would be ready on Friday but the live call alerted me it might be Monday but I was a little surprised then that it was Tuesday before completion.
6/28/2017
Joel G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you! Looks good as new. Literally.
6/28/2017
Jasmin K. VERIFIED CUSTOMER
Vehicle Make : Honda
Brad is awesome!! Very professional
6/26/2017
Charles L. VERIFIED CUSTOMER
Vehicle Make : Fiat
Was very happy and impressed with the communication provided by the shop.
6/26/2017
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly and professional staff and enjoyed the texting updates to constantly keep me informed.
6/25/2017
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Hi. I let state farm know also how totally impressed I was with your service. From check-in to check-out, it was top-notch. Rhonda is a true asset to your company. I can't say enough about what a positive experience I had. Contrasted with Hertz, which was awful, and State Farm us aware. Thank you for making a bad moment (car damage) a great one.
Sincerely,
Amanda Blomstrom ****-****-xxxx
6/24/2017
Joel V. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was missing emblem on repaired door. Pink lightbulb replaced in headlights
6/24/2017
Dominic N. VERIFIED CUSTOMER
Vehicle Make : Ford
I received excellent service, my car was finished within a matter of days. And there was over 5000 worth of damage. I am extremely happy with the service I was provided
6/23/2017
Terush B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Garret was great and the turnaround tome was quick and complete. Will recommend to friends.
6/23/2017
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looked great and the customer service was top notch
6/23/2017
Nubia S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole team at Service king was absolutely amazing. Everyone I met was friendly and willing to help me with any questions or concerns I had about my car repairs.
6/22/2017
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Honda
Only by accident because had forgotten to retrieve my garage door opener did I discover that the key beeper was not working. Rhonda fixed it and the horn.
But I went to the grocery store before I returned home and when I got back in the car my fuel warning light went on. Thankfully I could get to gs. I am having trouble from eye surgery and did not see this with the bright sun. I never let my tank get Low! Do you drain the fuel before repair? And if so shouldn't you put it back? Should you send ANY customer out on the road with the fuel warning light on ??????
6/22/2017
Nalani N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I got prompt updates and Sean was very helpful
6/22/2017
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I first came in to start the process it was not the best. I had to go back home and call, basically not prepared for someone showing up in person. Really dumb and a little too technologically strict. Felt like saying figure it out, they weren't very nice. Went home, called, the guy was very nice and it all went great from there. Texted updates were nice and also helpful.
6/21/2017
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
10/10
6/21/2017
Christopher . VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent and they went above and beyond. The desk staff were friendly, funny, and helpful! I will definitely return.
If I could change anything i wish they would keep better track of who the owner of the car is. I share insurance to save in cost, so they kept calling me by the wrong last name and couldn't find my info when I gave them my name to check on my status.. And even after i tried to correct this, I had to give someone else's name to check on my own car. They kept calling me by the wrong name, and they assumed I wasn't the owner and told me to relay info to my father about what to do with my car. I'm 26 and my Dad doesn't have anything to do with my car or even live in this state so that was a little awkward.
I still love Service King and I will definitely ask for the same person again, but I wanted to bring it up because the assumptions were a bit uncomfortable.
Thanks :)