Kacee Harrington was extremely knowledgeable, provided timely updates and overall outstanding customer service. She was a pleasure to work with and because of her efforts I will not hesitate in bringing my other vehicles to Service King or referring friends and family to Service King for their repair needs.
Overall score across the board for Kacee Harrington is a robust “10.”
5/12/2018
Harmoneugenia Harmonanthony. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication about status of repair. Faster than expected, and repaired well ... full warranty if not done correctly. Applied lower deductible. All of which saved me money.
5/11/2018
Nargis K. VERIFIED CUSTOMER
Vehicle Make : Toyota
D'Anna Waldron is very knowledgeable, very courteous, she was awesome. I really enjoyed working with her.Her service was eexcellent.
The front desk girls were also good too.
5/11/2018
Tami M. VERIFIED CUSTOMER
Vehicle Make : Acura
Super pleased with this experience! Heath was especially wonderful!
5/11/2018
Doug C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well done, Kacee was outstanding in the whole process.
5/8/2018
Laura . VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional, courteous and fast. Thanks.
5/5/2018
Diman S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cindy Bliss was super nice and sweet. She helped me with my repair and explained everything to me clearly. When i had issues with insurer's company, she was nice and patience to wait for my paper work to be emailed. After my car's repair was done, she went through the repair and stressed what needed to be paid attention on after repair. She really cares! And she is smiling all the time, that makes people around her happy.
Service King fixed my car, and Cindy Bliss comfort me after all this trouble.
5/4/2018
Adam P. VERIFIED CUSTOMER
Vehicle Make : GMC
Friendly and responsive staff. Repairs completed two days ahead of schedule.
Thanks,
5/3/2018
Kassie L. VERIFIED CUSTOMER
Vehicle Make : Mazda
If it wasn’t for Heath at the Lewisville Service King I would’ve been very unhappy. My car was moved to 3 different service king locations without my knowledge. I wasn’t updated at all until Heath took over. I live in downtown Dallas so Lewisville was a stretch. No one ever answered my calls or voicemails or emails. The only email I got was that it was being moved from park cities to reeader road to Lewisville. I was highly upset. However, Heath called me leaving me a very detailed message about my repairs. I was so happy to get his call. Heath went above and beyond for me. My car was repaired a week early and me being back on the road was all thanks to Heath. I would definitely recommend Heath and the Lewisville service king to anyone! I know things happen and repairs can take a while but the lack of communication prior to Heath taking over my repairs was unacceptable. I’m glad he was there when I needed answers.
5/3/2018
Randall D. VERIFIED CUSTOMER
Vehicle Make : Scion
Professional and timely. Thanks.
4/29/2018
Shonedra R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
N/a
4/28/2018
Victoria M. VERIFIED CUSTOMER
Vehicle Make : Kia
Last year, I had a horrible experience with Service King. My experience this time however was was much better thanks to Kaccee!
4/27/2018
Wei W. VERIFIED CUSTOMER
Vehicle Make : Toyota
????the repair is completed before schedule. The service rep answered all my questions. Very nice and high efficient team!
4/26/2018
Alessandra V. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very professional, frequent update with text and phone calls. Done in time as promised
4/26/2018
Joel Z. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good follow through, keeping me informed on a timely manner.
4/19/2018
Ronnie P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up the fantastic work!
4/17/2018
Amanda L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you so much Anna for keeping me updated on the repairs to my car. thank you and your team for the hard work! My car looks great.
4/14/2018
Lee T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Communication was great!! Thank you for returning my car cleaner than when I dropped it off! I will highly recommend Service King to everyone! The body work was perfect!
4/10/2018
Katy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Cindy tried very hard to meet my timeline. I appreciate all she did.