The service was top notch. It is important in any industry to initialize, perform, and follow up. All three were provided satisfactorily.
10/26/2013
Delma C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Logan Darwin is a professional and took charge of the repair to my vehicle and made me feel entirely comfortable that Service King had it under control, The repair was completed in the time frame he gave me and my vehicle was returned in top condition. Thanks Logan and Service King.
9/21/2013
Lisa O. VERIFIED CUSTOMER
Vehicle Make : Kia
Mario went above and beyond to make sure all went stress free for myself and my family. I couldn't be happier with the professionalism and kind way I was approached.
8/21/2013
Chris H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jason took really good care of me and my car. I would use the service again and recommend to family and friends.
8/18/2013
Kurt R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I like the status updates by text
8/16/2013
Ken P. VERIFIED CUSTOMER
Vehicle Make : Toyota
prompt and courteous service.
8/1/2013
Lynn C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for keeping me in the loop on the repairs, but also not bothering me every minute with every detail. The Travelers staff worked great with your team to make this a hassle free process for me but still made sure I knew exactly what was going on with my vehicle. I would recommend this shop to others and appreciate the empathy and patience you showed for me on the day of my accident.
7/28/2013
Jan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service.From day one everything was great. Thank You Logan and Mario
7/28/2013
Yamini M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great n fast service.
7/27/2013
Brack N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No complaints, everything went very smoothly.
7/26/2013
Stephen S. VERIFIED CUSTOMER
Vehicle Make : GMC
I recently had some repairs done on my GMC Yukon. And was very satisfied with the service. One thing was not fixed when I arrived to pick up my truck, but Logan Darwin at the Lewisville, Tx location went above and beyond to make things right.
Thanks
Stephen S
7/25/2013
Janet F. VERIFIED CUSTOMER
Vehicle Make : Kia
The whole process was fantastic!
7/25/2013
Iris M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your service and kindness and respect simply marvelous. It was a success to take my car to you guys. I have to congratulate you and myself. Thanks so much.
7/24/2013
Hank L. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor was excellent! She went above and beyond what she was obligated to do and fulfilled every request I had. She deserves to be commended for a job well done. I will definitely come back to this location and request the same advisor. Thanks!!
7/19/2013
Rhonda H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jennifer and the whole staff were awesome!
7/18/2013
William W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Thanks to Erica Bowles for her awesome help!
7/15/2013
Linda D. VERIFIED CUSTOMER
Vehicle Make : Honda
I Could not have asked for a better experience under the circumstances. Everyone was helpful, I received several updates on the Ins. and the repair. I received a loan car at no expense to me. I would recommend Service King to anyone. Also the repair was very timely, less than a week.
7/15/2013
Dawne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great at this facility! Especially Logan! He was very thorough and sent updates on what stages my car was and managed my expectations on when I should expect it to be completed. The repairs were perfect. As I told Logan, I am a car accident "virgin", not knowing what to expect and Service King exceeded my expectations. Thank you for excellent customer service! Also really like the txt updates daily!
Dawne W
7/14/2013
Tom W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was fixed fast and under estimate.
7/12/2013
Harold M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mario was a delight to work with the car looked gtest