The main part of my repair was to replace a door handle. The first thing I noticed was that there were bubbles in the paint on the door handle. We'd already turned in our rental car and my 87 year old mom paid inside before seeing the door. I brought it Daniels attention and he said he'd order a new door handle and have it painted but I don't have that in writing. I just don't know how you justify charging me and my insurance company 1800 for such a botched job. Or how could you turn it over and say the job was finished when clearly it wasn't.
4/1/2017
Zachary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service great people!
4/1/2017
Ruth A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Robert Mendez of the North Lamar location was fantastic. Robert Mendez made a difficult situation very easy.
3/28/2017
Steve P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Robbie and Lauren were great!
3/27/2017
Claire H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience from customer service to the repairs!
3/26/2017
Myra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy and satisfied with the repair of my car. The employees at Service King provided a very friendly service and did a thorough job on my car. I would definitely recommend them to anyone in need of vehicle repair.
3/24/2017
Jamikka W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I felt like I was getting a car off the lot when picking up my car after repairs!
3/23/2017
Sarmi S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mr. Mendez was very attentive patient and kind with all of my concerns and questions. He continued to let me know what was going on with my car and was receptive and encouraging about the progression that they were making with the car I would recommend them 100%
3/21/2017
Andrew R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I did not appreciate them losing my key fob and then trying to give me my car back without telling me. Obviously they are going to get it replaced but it should have been done while the car was in the shop and I already had a rental. Now I will just be wasting more of my time.
3/21/2017
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Ford
I couldn't have asked for a better experience. All were pleasant ,attentive,and I was kept informed of the progress on the repair.Thank You
3/19/2017
Brittany P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was notified on time and basically everyday with an update which I appreciated. They did great work from what I can see and even cleaned my truck which is awesome. I appreciate this quick turn around to get my vehicle back. Great job service king.
3/17/2017
Jason S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Constant updates and friendly service. Great job
3/11/2017
Bruce G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Service is excellent, communication all the time. Good friendly staff.
Quote is shady. Original quote was 1k, then change to 4k after I leave the car with you. Even though it end up been paid by insurance company, it's unprofessional to do business this way.
3/11/2017
Laura V. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service!!!
3/9/2017
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car was ready much sooner than expected and the entire staff was incredibly friendly and helpful.
3/9/2017
James . VERIFIED CUSTOMER
Vehicle Make : Subaru
You all did a great job, and were very helpful thank you
3/9/2017
Edward S. VERIFIED CUSTOMER
Vehicle Make : Ford
I've never been to a repair shop where the entire team cared bout me and my car. Status updates and continued customer satisfaction where Robert's # **** priority - He needs a big raise
Thank you Service King and Thank you Robert
3/8/2017
Tami N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Robert took great care of me and my vehicle. I got frequent updates about the repair status of my vehicle and found that really nice. I also liked how clean my vehicle was upon return. Thanks a lot!! I will recommend service king to others in need of a good , reliable car care center.
Tami N