Lack of communication, did not release my fixed car because insurance check had not arrived, but come to find out check did not need to be in office for my car to be released to me, then when I left in my fixed car mile down the road my check engine light came so I called Josh and he said, they did not touch any wires and he didn't know what else to tell me, I said okay bye. This does not display customer service.
3/27/2018
Mark E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and fast. My car looks great!
3/23/2018
Ulysses R. VERIFIED CUSTOMER
Vehicle Make : Dodge
All were very knowledgeable and they work as team and got my vehicle very quickly done and right.
3/23/2018
Arthur M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed with the turn around time of repair. It was ready 10 days earlier than the estimated timeframe.
3/23/2018
Walter D. VERIFIED CUSTOMER
Vehicle Make : BMW
Brett kept us informed and answered all our questions.
3/22/2018
Chad . VERIFIED CUSTOMER
Vehicle Make : Honda
You did great with timing but not completely satified since the lines of the vehicle don’t line up betwern the new and old
3/17/2018
Donnell G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
3/11/2018
Randolph H. VERIFIED CUSTOMER
Vehicle Make : Honda
Complments on John my service writer that I was very pleased with customer relations skills and how informative service king was in notification of repair completion thanks I am pleased with service
3/10/2018
Perla G. VERIFIED CUSTOMER
Vehicle Make : Toyota
2nd Eval: Received updates but not toward end of service. Was told RAV would be ready on 3/7 but no update. Called & was told would be ready on 3/8 but no update. Had to call again to learn that it would be ready after final inspection late in day! Tech, Brett, was extremely courteous & apologetic for delays in updates. Training or promptings could easily fix this drop in service.
3/10/2018
Percy T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
You guys did an awesome job on keeping me updated on my vehicle. Excellent job!
3/3/2018
Jimmy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
JT was awesome.
3/3/2018
Peggy L. VERIFIED CUSTOMER
Vehicle Make : Mazda
My Mazda looked great thank you
3/3/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Did a good job on the work, but my vehicle came back with a cracked windshield that I didnt have when it was put in the shop. Im very upset about this.
3/2/2018
Elaine S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional and kind staff!
3/2/2018
Sherrie H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone I met at your office was very polite and professional. I like that I was updated on the repair of my vehicle and that it was completed sooner than I expected. My repair looks great! Thank you everyone at Service King!
3/2/2018
Charly R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very appreciative of the service provided and customer service. Bill and Chris were very helpful with any questions I had. Thank you