Yall did a great job. I really appreciated the updates.
6/29/2013
Chuck A. VERIFIED CUSTOMER
Vehicle Make : Ford
Michael **** goes above and beyond to provide great customer service.
6/27/2013
Jamelyn H. VERIFIED CUSTOMER
Vehicle Make : Kia
Andrew Helleck was a great advisor. He kept me updated the whole time. He was wonderful, and Service King did an awesome job on my Kia!!!
5/10/2013
Jason/veronica L. VERIFIED CUSTOMER
Vehicle Make : Ford
I came in expecting a long drawn out process. My family members warned me how much trouble it is to get your car repaired after an accident. I was very surprised when I got to service king! It was so easy, I wasnt there long. They had me in a rental car and on my way in about an hour. Andrew answered my questions and kept me informed the entire time! I really felt like Andrew was working only on my vehicle.
I will say the only part of my experience that was subpar was the rental agency. I was picked up by Enterprise Rental. The guy picking me up was on the cell phone and continued to talk while I was getting in the suv. As my service rep Andrew told me "this is your rental" I asked again since the guy in the car was not wearing any kind of Enterprise anything..."are you sure" Andrew assured me opend the car door and helped me in with my things. The driver for enterprise had his seat pushed very far back so far that he could look out the back window. He did make small talk and the vehicle smelled like smoke. Once I was put into my rental it also smelled like smoke. I had to fabreez it every day while I had it.
Service King rocked the repair and customer service. Enterprise could use a lesson from service king.
Veronica Lee
4/25/2013
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on the car! Andrew was very helpful and courteous. The whole staff was was very friendly. I would definitely come back again.
4/14/2013
Shuna M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
well my service king advisor Andrew Helleck had great customer service he tolok time out of his day to e-mail and call me to let me know every step they where take to repair my truck and how it was coming along and the prosses they where taking . i didnt ever think that . i appreciated that so my exerience was very positived and i would recmanded he to friend and family or even just someone I meet .
4/13/2013
Dan J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Recommend you don't use Armorall on the windows.
4/1/2013
Sammie A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrew kept me up to date. He even delivered my car to my home address. He also returned the rental. Such service.
3/29/2013
Adam D. VERIFIED CUSTOMER
Vehicle Make : Ford
My Advisor Michael was great to work with. He communicated with me very well and I was always informed. This is the second time using Service King and will not use anyone else.