I was unhappy with delays and poor communication. Scotty made me happy with a discount and free cleanup.
8/13/2013
Jack B. VERIFIED CUSTOMER
Vehicle Make : GMC
Kept me up to date on status of my truck plus went outside with me to inspect it to make sure all was ok
8/13/2013
Daniel N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair quality was excellent, and car was returned in spotless condition.
The only flaw was estimated completion date. Estimators should be candid and honest with customers. Never promise a delivery date, fail to make good on the promise, and then not let the customer know. We experienced three such failed promises.
8/9/2013
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair work was satisfactory, the time it took to make the repairs was satisfactory, unfortunatly the vehicle was delivered to the wrong location.
8/6/2013
Cassandra W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair was done nicely and the people I dealt with were professional for the most part. I had a problem with not being called timely to be told the parts were in to fix the car - I actually had to call and inquire..which set the repair back a week. But overall, a satisfactory experience.
7/26/2013
George M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I loved getting the daily updates. And it's wonderful to have the pickup and delivery to our home!
Donna Vaughn
7/26/2013
Samual S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best 'repair' experience ever. Thanks for the great communication by Jeremy.
7/24/2013
Chave/ . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was excellent!!! Enough said :)
7/22/2013
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I thought y'all did a great job not only repairing my seat, but the cleaning job done on the car was exceptional. My car hasn't been that clean in a long time. Also, Randy was a big help and answered any and all questions that I had. If I have any car repairs needed in the future, I will definitely be returning to you guys.
7/18/2013
Alain E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Damages done on top of trunk and back bumper(major scratches)between the time the car was towed away and picked up.Already called Jason Blaire about it and Emailed Lori Gardner of Allstate Ins.
Will also call Allstate 800 number about it on july 5th. Not happy about the fact it is something that should have been spotted right away on reception of the car but completely ignored. (See photos email sent to me by Jason Blaire)Cars should be inspected at all times by customers before being picked up.It was not the case today.
7/4/2013
Eddie T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Would highly recommend you to friends and family
7/4/2013
Edward L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Looks brand new, appreciate all the help!
6/29/2013
Terri L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thanks for being so quick to fix my SUV.
6/28/2013
Lori F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was great....very easy to work with
6/22/2013
Glenn A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job and I appreciate
the door to door service.
6/15/2013
Bobby L. VERIFIED CUSTOMER
Vehicle Make : Jeep
N/a
6/11/2013
Kasey H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good communication and updated all thru the process. Great customer service!