Very good customer service, and amazing job getting the cars done early. Art did a great job!
7/14/2017
Jason V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication was top notch in letting me know what was being done and when it would be complete. The work on the car looks amazing and so far have nothing to complain about.
7/14/2017
Becky B. VERIFIED CUSTOMER
Vehicle Make : Nissan
it was great working with everyone and you all where very nice to work with i hope i do not have to come bsck but if i do will thibk of you
i liked getting the text to say when my car should be ready and it was ready a little early that was good for me
thanks for tsnking car of my car
7/14/2017
Mary T. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job and service from start to finish.
Would highly recommend to others and our insurance company. However we have noticed since we picked up vehicle yesterday that bluetooth microphone for phone calls is now not operating. The roof liner was completely reinstalled in our repairs where microphone is located. Please let us know how we need to address.
7/14/2017
Debra M. VERIFIED CUSTOMER
Vehicle Make : Lexus
great job as usual! very happy with the service and the people from your company!
7/13/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Honda
Job complete and finished ahead of time. Everyone from front desk to estimators were quite friendly. Lobby very neat and clean
7/13/2017
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The trunk cargo net was not re-assembled in my Hyundai Elantra. The hardware to reattach the cargo net was not installed as part of a rear bumper assembly replacement.
7/12/2017
Paschel S. VERIFIED CUSTOMER
Vehicle Make : Honda
Doug was incredible during a long time of errors on everyone but Herb's. Thank you all for being so helpful.
7/12/2017
Christine P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Herb's has always delivered a job well done and in a professional manner the past two times that I have had my car repaired. :)
7/11/2017
Jerome F. VERIFIED CUSTOMER
Vehicle Make : Subaru
thanks for getting it in and fixing it quickly!
7/8/2017
Dean W. VERIFIED CUSTOMER
Vehicle Make : Honda
The emails were inaccurate and too frequent. It was annoying.
7/6/2017
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Right bulb is out
Wheel lock is missing
Windshield is whistling periodically.
I will be back in on Monday.
7/1/2017
Philip R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The car looks and it was delivered on time - great job
7/1/2017
Marvin W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your staff and workers did a great job with every aspect of repairing the vehicle!
Would recommend your shop to anyone. Doug was very helpful and attentive to my requests.
Thanks for a job well done.
7/1/2017
Walline W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service from start to finish.
7/1/2017
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service.
6/30/2017
Charles L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jason took the time to explain the repair process and answer my questions.
6/29/2017
Susan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I always trust Herb's to do an excellent job. You did great again
6/29/2017
Maria W. VERIFIED CUSTOMER
Vehicle Make : Acura
My service rep Todd was very courteous and I felt the car repairs were done well. My only criticism would be that the communication of the delivery time was frustrating. I received mixed messaging from the text messages versus what I was told by the reps that fielded my phone calls.