Thank you so much for taking care of my car. Everyone was very kind & efficient, especially with the Enterprise Rental car being right on site, very helpful for me being single & working 2 jobs. Tell Tom Collins Thank you for calling me due to the delay on my car being completed. Kathryn "Kit" Ricker
5/2/2017
James I. VERIFIED CUSTOMER
Vehicle Make : BMW
The received quality of our BMW repair and painting was very good/excellent. J. **** described the repair and time estimate, plus answered questions on how the repair/painting would be accomplished.
Herb's Paint and Body is on State Farm Insurance recommended list of repair shops within a 25 mile radius of Denton. After looking at over 20 repair/paint shops, I chose Herb's Frisco. I would recommend Herb's Frisco and Jeremy **** to my friends.
5/1/2017
Donavan G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The guys and gals were herbs were great! Would recommend to my friends and family!
5/1/2017
Billy T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great updates quality service and fast repair
4/30/2017
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciate the staff. Very courteous.
I valued that each person attended to their respective responsibilities promptly. I was always informed about the status of my repairs. They made sure the car was ready when promised.
4/29/2017
Bao N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work. Big thanks.
4/29/2017
Sabine C. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service as always!
4/29/2017
Teri T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast and friendly service
4/29/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Buick
Paint match appears flawless and damage repair is also excellent. Work was completely quickly which is also appreciated! Thanks!
4/26/2017
Kendra B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every employee there was very friendly and professional. Saul talked through each step of the repair process and kept me updated. When dropping off my car for repair they gave me a courtesy ride over to enterprise to pick up my rental so I was not late to work. They went above and beyond my expectations and will be a shop I use in the future. Both Jeff's were also very friendly and made sure the repairs were to satisfaction. GO HERBS!!!
4/26/2017
Lennon A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome as usual.
4/26/2017
Ella S. VERIFIED CUSTOMER
Vehicle Make : Ford
You
A job will done
4/25/2017
Kenneth V. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comment.
4/25/2017
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job on the repairand much faster than I anticipated. John and Herbs staff always kept me very updated as well. Thank you for an awesome job.I would highly recommend Herbs Paint and Body.
Ken Hostetler
4/25/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience
4/25/2017
Julissa E. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall the people were nice and professional although the quality of work is disappointing. I will not use or recommend your shop for future repairs.
The following items where an issue: ****. I still had broken glass in my trunk. 2. There was excessive buffing compound around my trunk and around my taillight. 3. Rear header board trim was scratched due to instillation of window tint. Yes, Herbs will replace but it is so inconvenient to put my vehicle back in the shop.
4/24/2017
Melvin T. VERIFIED CUSTOMER
Vehicle Make : GMC
The initial quote was wrong but was corrected. Then a part was discontinued and that portion of the repair is still incomplete but my insurance has paid for the repair!! I was told that my insurance would be reimbursing me then my insurance said Herb"s is reimbursing me. I'm a bit confused. One thing I'm not confused about is the bad customer experience and customer mistreat!!
4/24/2017
Curt S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the excellent work and how nice everyone was.
4/23/2017
Gregg S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jesse was terrific. The car was finished on time and it looks great. As always Herb's does a great job.