The employees are courteous. My car was super clean when I picked it up.
3/16/2017
Benjamin E. VERIFIED CUSTOMER
Vehicle Make : BMW
My rep, Brendan, was fabulous! The care by the techs weren't as good. Brought the car back and Brendan is taking care of it.
3/15/2017
Sherry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This group is the best vehicle repair place ever. I have never gone anywhere else in the 14 years of living in Frisco. They are professional from the moment you pull up on their lot. I trust them and they have always delivered excellent results. I will not take my vehicles anywhere else for repair. Jeremy has been the person I have always dealt with. He is so professional but also understanding and kind. You do not always find that at other vehicle repair centers. I have and will continue to recommend them to family and friends
3/15/2017
Walter M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had hoped they could have fixed a little issue not related to the insurance claim
but were not able to or did not do it. Everything agreed to was taken care of.
3/14/2017
Wayne C. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff plus my car was done in three days! Great service!!
3/13/2017
Shalela D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer Service was phenomenal additionally I appreciated the update phone calls I received.
The only issue was that the update phone calls and what was being stated in the automatic emails were a bit off.
3/13/2017
Gladys R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job
3/11/2017
Randy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always very professional.....and excellent in keeping
Me informed.
3/11/2017
Gisele M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Like the fact that you kept us updated on the progress. My so told us that the finish product was great. Thanks.
3/7/2017
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Kia
Customer service and follow up was exemplary and my car looks brand new!!
3/7/2017
Loren W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was fantastic! I appreciated that they went the extra mile. Thank you Aaron!
3/6/2017
Paul O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This has to be the best experience of any repair facilitie I have ever had in my 40 years of owning a vehicle. Herbs will be the only place I will use for my repairs.
Thank you!
3/4/2017
Mario R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have always been very happy with Herbs professionalism
when it comes to repairing my cars. You have always
Done right by me, thank you!!!
3/3/2017
William D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done, many thanks.
3/2/2017
Shirley B. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looked great!!. I as very pleased.
3/1/2017
Ronald R. VERIFIED CUSTOMER
Vehicle Make : GMC
Truck looks great appreciate good job
3/1/2017
Steven B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We were pleasantly surprised by the kindness and respect we received from Aaron. He was very knowledgable and walked me through the process that they went through. With all of my questions he was patient and helpful. It was a great experience.
3/1/2017
Paul W. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the text updates... like package delivery notifications, you could give the option of a notification at the beginning and one at the end, or once every change of status, or once a day, etc.