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Real Reviews from VERIFIED CUSTOMERS
Cyndi C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great, very friendly and easy to work with. However, it seems part of the locking device on the passenger door no longer is working
2/12/2017
Brian S. VERIFIED CUSTOMER
Vehicle Make : Audi
Repair was not complete. Car electronics were not tested to ensure they functioned properly. A second trip and two additional days without the car were required as a result.
2/12/2017
Marc P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
no complaints at all, very pleased
2/11/2017
Jane W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great people. Great communication. Great work.
2/10/2017
Gary T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff was very caring about doing a great job
2/10/2017
Martin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful
2/10/2017
Wilfried V. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding Workmanship, great and helpfull Personal.
2/10/2017
Byron C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the entire process. The estimate the receiving of the the car, the communication during the repair - all was handled very professional, friendly, and easy. I would definitely recommend anyone to go there.
2/10/2017
Andres A. VERIFIED CUSTOMER
Vehicle Make : GMC
TPMS was not reset after tire rotation
2/10/2017
Stan H. VERIFIED CUSTOMER
Vehicle Make : Honda
You can be sure when I need repairs I'll be using Herb's. Completely satisfied with the work and with the way you conduct business.
2/9/2017
Sasikanth R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Had a great experience and work done looking good
2/9/2017
Nicole J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Another job well done on my car! Thank you!
2/8/2017
Robert N. VERIFIED CUSTOMER
Vehicle Make : GMC
Repairs were done and completed on time. Vehicle looks great.
2/8/2017
Carlile.britt Carlile,jennifer. VERIFIED CUSTOMER
Vehicle Make : Toyota
Josh was great. So was Miles at Enterprise
2/8/2017
Jaime S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great!!!
2/8/2017
Terri H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They seemed to be confused when I'd call for an update because they said there were three other white trucks in the shop. One person went to check and came back confused and asked if she could call me back in a minute. I guess she forgot what she went to find out. On a different note, they had an issue with my tailgate and bumper and had to re-paint. I noticed the black plastic part of the bumper was scuffed up. I guess that is where the issue was. It wasn't bad enough to mention because I don't expect perfect.
2/8/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Lexus
John was great! Kept me updated on progress and ensured my car was fixed when promised.
2/8/2017
Johnny H. VERIFIED CUSTOMER
Vehicle Make : Ford
I am satisfied with the repairs; paint job and repairing the air bags. However, they called and told me truck was repaired. When I picked up the truck, the back up camera was not working, which they fixed on the spot. And, my rear license plate was missing. They had to move my front plate to the rear and they are still looking for the real plate. It seems as if it would still be on the bumper they took off. While the truck looks nice, these small but important details makes me wonder if I am going to find other faults later. They are still looking for the plate and advised they would pay for the cost of replacement if they do not find out. I just hope I don't get stopped by the police for having only one license plate.
2/7/2017
Sally P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Today Elite diagnostics came out to the house & found out why the light was blinking on the dash. It was a fuse issue. They fixed it and everything seems back to normal. Thank you to Don & Josh in the ****shop for all your help & kindness in this situation.
2/7/2017
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
When looking over the car more diligently when we got home, we found numerous issues. These were brought to the service teams attention and they asked when we could bring it back in. Unfortunately, our schedule has been jam packed since we picked the car up. If I could attach pictures to this I would. Very poor work.
2/7/2017