I am a repeat customer that was once again extremely satisfied with my experience. Great customer service, great workmanship and my vehicle was completed in a VERY timely manner. I will continue to refer anybody that asks me where they can take their car for bodywork to Herb's.
Thank you.
7/10/2015
John E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, best body shop experience I have ever had. Exceeded all expectations, repairs completed in one day.
7/10/2015
Shari M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My whole experience at Herb's was great. The staff was great and the speed of the repair was fantastic! Thanks everyone for the awesome experience.
7/8/2015
Gary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is the second time I have had to have repairs done. Both times the customer service and quality of work have been outstanding. I will continue to use and recommend Herb's.
7/2/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff. Timely. Good experience.
7/2/2015
Michael N. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, great communication, will recommend. To others
7/2/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Kia
Jeremy was fantastic. He kept me in the loop with what was going on with my car every step of the way. He made me feel comfortable with process and with choosing Herbs because of his knowledge, patience, and level of service during our conversations. It was because of Jeremy that I choose Herbs. Truly a fantastic experience for me with Herbs but more specifically Jeremy. I would recommend Herbs, Jeremy in particular, to anyone. Thank you Herbs for taking care of my car and a big Thank you, again, to Jeremy for taking care of me. I can't say enough good things about the level of support and service Jeremy delivered.
Mike Evangelista
6/27/2015
April H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm so glad I was sent this survey. Because I LOVED how amazing my experience was with ya'll. Jeremy was very helpful, the reminder texts were so efficient and any time i had to call in, ya'll knew exactly what part of the shop my car was in. It made for a very nice experience in such a bad circumstance of me getting my car hire in the first place. Thank you for being kind and efficient. Also the work on my car is beautiful!
6/27/2015
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was so happy with my car and was surprised and very happy to see that you guys cleaned the inside as well! Thank you for everything! Really great service!!
6/26/2015
Keith L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I used service king the last time I had to go to a body shop, and the service was awful. I decided to try Herb's and I am now a customer for life. I can't say enough about how great the experience was, Don was fantastic. Thanks for making everything seamless from the rental to the repair.
6/26/2015
Upasna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Actually you exceeded my expectations. I got the car back same day and was expecting it the next day. You also cleaned both the inside and out leaving my car looking almost like it was when I bought it back in 2009. GREAT JOB!!!
6/26/2015
Ria S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The Staff was kind and helpful.
6/25/2015
Ted S. VERIFIED CUSTOMER
Vehicle Make : BMW
Planning to return car as engine light is on (have already discussed with Herb's).
6/25/2015
Paul L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Text message updates very much appreciated
6/25/2015
Antonio F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You'll were great I thank you'll.
6/24/2015
Jay J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Would definitely use them again.
6/24/2015
Cwo David. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous job done on my car as well as great customer service and always friendly employees!! Thanks for giving my car back better than when I left it, including the final clean-up.
6/24/2015
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleasantly surprised at the superior customer service I received when I brought my car in for a major repair. Every employee I came in contact with was extremely professional. My car was fixed in a very reasonable amount of time and it looks as good as new. Love the little texts they sent each day to keep me up to date. I have recommended Herbs to many of my friends.