Not satisfied yet. They are having to repaint some of it due to mottling, but are furnishing a rental car and immediately taking care of it.
6/19/2015
Lewis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job.
6/19/2015
Lynn C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friends & Family have been amazed with our story of great service. Thanks Herb's for that service.
6/18/2015
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I like the updates! Helps us plan for pickup. Great service. Work done professionally. Thanks Herb's for a job well done!!
6/18/2015
Milton H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
GreAt job on repair and detailing. Like having a brand new car,
6/17/2015
Carole S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You folks are our official Go-To facility from now on, period. Beautiful work, the greatest staff on earth -- engaging, thoughtful, friendly, helpful and pros all the way! We couldn't have imagined a more positive experience. This location deserves a raise for everyone on staff. Fantastic!
6/14/2015
Joy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I didn't hear from my contact person after I dtopped off my car and the bumper was rrmoved to report any additional damage found and to confirm the estimate, Otherwise very smooth operation and experience.
6/14/2015
Steven G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jaci was awesome. Her professionalism and expertise were helpful throughout the repair process.
6/12/2015
Donna V. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy with the work done and the attitude and help of Pete and the whole staff.
6/12/2015
Karen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I could not be happier with the service I got!! everyone was friendly, there was no drama, would come here again!
6/12/2015
Frank M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer focused and very professional.
6/10/2015
Joe F. VERIFIED CUSTOMER
Vehicle Make : Fiat
The process was made easy and I was kept informed daily I really appreciate the service.
6/10/2015
Bev A. VERIFIED CUSTOMER
Vehicle Make : Lexus
In the last six weeks, I've needed Herb's services twice for relative minor damages. Both times I was impressed with all the people I dealt with from the woman at the desk that I checked in with, to the person who brought my car around when I came to pick up. Both of the gentlemen who were assigned my car (one the State Farm rep and the other the Farmer's rep)were great. My most recent experience was with Bill (Farmer's re)and he was excellent.
6/10/2015
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was extremely pleased that I got a call that my car would be ready before the weekend! Everyone was extremely nice and professional.
6/6/2015
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful and responsive to my questions and thorough with explanations of what was being done. It was done in a timely manner and with consideration of my expense with the rental care. They finished the car on Friday so I didn't incur a weekend cost on the rental car. They stayed in touch thru out the repair. Very helpful and professional from the greeting when I came in to the salesman/claim coordinator. Thank you
6/6/2015
Jared Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ask me again tomorrow
6/6/2015
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate the continual communications and updates on my vehicle's repair progress. Everyone I talked with was very professional. Thank you for returning the car washed and clean. That's over and beyond expectations. Excellent customer service.
6/6/2015
Marcia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Looked like brand new. Thank you.
6/5/2015
Lizbeth M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks like new and thanks for the free wash!! It feels and looks amazing. The empoyees are super friendly and the information updates are really helpful. They are also really fast at getting the work done!
6/5/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done and ahead of schedule. That is all good! Well pleased!