Actually everything was great except when I picked up my car, the steering was out of alignment. They fixed it quickly, and I was on my way. I just didn't really get why that wouldn't have been checked before releasing the car. Overall though, I am very satisfied with the service and speed of the job. Thank you.
5/2/2015
Julia T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks great, communicated very good.
5/2/2015
Robert Z. VERIFIED CUSTOMER
Vehicle Make : Kia
All body work business should be done like this. Your card will stay in our glove box.
5/1/2015
Rajivkumar A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had really good experience throughout the process of repair except for it took longer then I was updated on email. Also when it was delivered, I have noticed the front bumper had mild misalignment and a lady came who was called by front desk and she was like "what are you talking about it's look fine" in annoying manner. I told her that the bumper is not aligned well and it sticking out little on side and so she said its just a clip holding it so it was like that . I had to insist so she finally took car on the back and had it fixed partially and had minor misalignment still after they adjusted.
Then she told me that because it was the used part and not from the same car, it would stay little but misaligned..
5/1/2015
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love how you keep me in the loop via email where my car is in the process of completion.
4/30/2015
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs were done timely and it was a great experience. My car also looks like it got detailed. Very clean.
4/30/2015
John S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service. Repsir looks very good.
4/30/2015
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Poor door allignment. If I was keeping the truck I have sent it back but since I'm selling it I'm not overly concerned.
4/30/2015
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's is awesome! They fix it right the FIRST time! I especially like how they clean my car inside and out before giving it back to me! I wont take my car anywhere else!
4/29/2015
Katherine N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was excellent! Mark did an incredible job. I received communication throughout the process and my truck was finished faster than expected. Would highly recommend this body shop to anyone.
4/28/2015
Joel H. VERIFIED CUSTOMER
Vehicle Make : BMW
As always, the service and work was of the highest quality. Over the almost 60 years of driving cars, I can say without qualification, Herb's is, by far, the best in the business.
4/28/2015
Don K. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding
4/25/2015
Business F. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding job????
4/25/2015
Mary D. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is my second experience and was over and beyond the call of duty on customer care! From the minute you walk in and after the car is delivered by the general manager George! Thanks Herbs I will always recommend.
Carol Dearing
4/25/2015
Kristy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's made the process of getting my car repaired very easy when it was a tough situation. Herb's is great!
4/23/2015
James N. VERIFIED CUSTOMER
Vehicle Make : Kia
Great work and fast. I could do without all the automated texts though!
4/22/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
thanks
4/22/2015
Brona H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone I dealt with was warm, caring and professional. Thank you!
4/21/2015
**** W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I've had 3 experiences with Herb's Paint & body shop, that being said I cannot imagine doing business or recommending anyone to do business anywhere else. The team makes you feel like they're people you've known forever and treat you like family.
4/18/2015
Davina S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Hopefully I don't need to use you again but if I do I will.