Chrissie, who worked with me, was very thorough, knowledgeable, friendly, and accommodating, a pleasure to work with and an excellent representative for Kendrick's. The only small negative was that I was under the impression that the repair would take two days and it took three.
5/6/2017
**** J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Better communication would help the process. I had to be the one to call for updates. A phone call to say delay instead of coming to the shop and be told of delay. Car would have been cleaner if all the soap was removed.
5/5/2017
Eric I. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for the smooth and easy process as well as text updates. Great workmanship on the vehicle paint as well!
5/5/2017
William C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great!
5/5/2017
Wayne D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
5/5/2017
Keysha H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to thank the staff of Kendrick's for an excellent job on my car. Gerald explained everything to me clearly and thoroughly. I appreciated it more than you know. I would definitely come back for any other work I may need on my car. I will recommend Kendrick's to all my family and friends needing any paint and body work for their vehicles.
5/4/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept very informed of the progress of the repair. The employees were all very courteous and professional. The repair itself was very satisfactory.
5/4/2017
Celia A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything ok!!
5/4/2017
Stephen E. VERIFIED CUSTOMER
Vehicle Make : Kia
Havent seen it nor picked it up yet????
5/3/2017
Henry P. VERIFIED CUSTOMER
Vehicle Make : Buick
Friendly folks....good job
5/3/2017
Norman F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank yupi Nicole for keeping me well informed and updated
5/1/2017
Alicia P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was not happy with the way the car was presented back to me. I had to return as soon as I left because the blinker did not work. There were scratches all over my trunk. There is still sticky tape residue on my car where it was taped up to be painted i am guessing. There was dust and dirty trash scraps left inside the car and tbe outside was filthy. I also had much more gas in my vehicle, although i did not check my mileage before I left it. I was so disappointed because I have done business with Kendrick before and i was greatly satisfied. The customer service with Ms Lila was awesome. She did have the blinker repaired and they buffed out most of the scratches. I am just at a loss as to why the repair quality changed. It was very disappointing to have my car returned dirty and in the condition that it is in. I will still have to take it and have it detailed and get them to try and remove the tape residue... I have faith that this company is still a good business. I just feel like it was a bad experience this time around. Thank you. Alicia P
4/30/2017
Adams Lawn. VERIFIED CUSTOMER
Vehicle Make : GMC
From my first visit into the Evans location all the way to picking up my car when it was finished was a wonderful experience. The manager and all of the staff are extremely pleasant and professional.
4/29/2017
Joy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service!!
4/28/2017
Whalina H. VERIFIED CUSTOMER
Vehicle Make : BMW
Kendrick paint and body is committed to customer satisfaction across the board.
4/28/2017
Wallace H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional and personal kept me updated . I would recommend them anytime
4/28/2017
Nearest G. VERIFIED CUSTOMER
Vehicle Make : Kia
I have a always used Kendrick and have never been disappointed with their work. Very professional and I highly recommend them to anyone
4/28/2017
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My initial experience was great, I got an appointment with in 2 days and when I dropped my vehicle off they had a rental waiting for me. Once they did the damage assessment they sent document with damage and repairs so that what was fixed. However when I pick my vehicle up, I discovered there was damage to my window shield as well. When I asked about it I was told that they thought this was preexisiting damage. No one called me to ask. Thank goodness my insurance company took care of it. I also had mats in my truck that were remove I had to call to let them know my mats were missing. Shouldnt all items be marked so that you ensure they are returned to the owner. Overall your work as I can see is great and everyone I worked with were nice however sometimes it the little things that can make the difference between good and great service.
4/28/2017
Gary H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Excellent service.
My car was also cleaned.
I was well pleased.