This is my 2nd visit with Classic Collision. Both experiences I was extremely satisfied with the speed and quality of the customer service as well as the service to my vehicle.
3/1/2017
Yolanda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great atmosphere and great employees.
2/28/2017
Ibirowke W. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy with my car, it was fixed to time, cleaned and the recepti5was welcoming. Thanks for dixi5my car. Appreciate you all.
2/28/2017
Leslie H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ashley is the crudest, rudest and most unhelpful customer service provider I've ever encountered in my entire life! Bar none. She would greatly benefit from the same training program that Lauren attended. Lauren was/is an absolute pleasure to deal with. I hope this feedback is not in vain, as I submit it in the true hope of preventing anyone else from being subjected to Ashley's nasty attitude. Please feel free to contact me to discuss the details if you wish.
Leslie H
2/28/2017
Christoph J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went smoothly. All promises were kept
2/28/2017
Talitha F. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car looks great! Was finished sooner than planned. Friendly staff. Easy process.
2/28/2017
Rick K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service.....
2/28/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Audi
Second time using classic to repair my car. Great service and will come back if needed in the future.
2/28/2017
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The email updates were great, as it allowed me to know where my car was in the process and expected completion date. Lee Smolen provided excellent customer service and took care of me through the process. Excellent job - thank you!
2/27/2017
Sushil Kumar. VERIFIED CUSTOMER
Vehicle Make : Subaru
you have not yet returned the old head light as agreed to have Jermaine call me
2/27/2017
Paul E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly from top to bottom, excellent customer service. Notifications of progress, next steps involved and time frame to finish. The car looks perfect. I read the reviews, not sure what the negative comments are, my experience could not have been any better. I signed to be notified of changes rather then every day (by email). This is the first review I have ever written (late 60's). With all the hatred in this country I am making an effort to do something nice for people whenever the opportunity presents itself. I would recommend this shop to all my friends and anyone who asks.
Paul E
2/26/2017
Jesus C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The Classic Collision Presented of was very nice very excellent customer service but my car is not repaired correctly
2/26/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
In the beginning I had to call to see what was going on. They need to audit which I only found out when I call them and that delayed the process
2/25/2017
Angela H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great, friendly service. Quality work. Loved getting the status updates by text.
2/25/2017
Anneice S. VERIFIED CUSTOMER
Vehicle Make : Lexus
My communication was with Joe. I felt that he was very professional. I was kept informed about the progress of my repairs. I felt like a valued customer and time was taken to address my concerns.
2/25/2017
Carmella B. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and they keep you informed on the
status of repair - they even washed the car and made it look brand new - I am very satisfied with care they took . Billy was very informative
2/25/2017
Matt F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience helpful staff!
2/25/2017
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Classic Team were thorough, prompt and adequately kept me up to date with status updates. My car was finished before the estimated time frame. Very satisfied and would recommend.
2/25/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I had an absolutely fantastic experience at Classic Collision. Grant Watts was awesome and had the utmost kindness and respect. The bumper replacement looked absolutely awesome and I was especially impressed with the immaculate paint job. The customer service as provided by Grant was amazing and he was honest and in constant communication about changes in the repair and the status of the repair. Also, it was a fantastic surprise to receive a shiny and washed car when I picked it up. The carpets were even vacuumed which was unexpected but a very kind touch.
Overall, great experience with Classic Collision and I will not hesitate to come back whenever I need body work done in the future. Great work!
2/25/2017
Tiffany D. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm so completely impressed with the quality of service!!! I cannot thank you enough for how quickly my car was repaired. We received great service when dropping off the car from Megan, and again when picking the car up from TJ.