An event that could have been very annoying and time consuming was not . Thank you for making everything very easy and quick. My car was hit on this past Friday, had an appt and rental set up by Friday night for Monday morning and car was ready by Tuesday afternoon (although I could not pick it up until Wednesday). Everyone I incountered was very professional, polite and pleasant. Very impressed. Thank you so much.
2/2/2017
Justin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks brand new again
2/2/2017
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Ford
Am I satisfied? You guys have got to be kidding me your work is absolutely impeccable I never thought a truck damaged to the extent that mine was could be repaired without a single noticeable flaw or the smallest sign of any previous damage you guys your work is absolutely f****** phenomenal!!! Keep me posted every step of the way you cleaned my truck I mean what the hell can I say?!?!? Oh yeah by the way I'm Garfield Norris I'm not a paid actor nor was I giving any money I'm an actual customer
2/2/2017
Derick L. VERIFIED CUSTOMER
Vehicle Make : Honda
Broken glass still seems to be in the tracks of my sunroof from when it was broken, glass can be heard scratching in the works. The XM fin was not repaired and still has scratches on it (part is said to be replaced soon). There is a new stain on the sunroof visor (part is said to be replaced soon). Sunroof visor is misaligned. There is quite a lot of residue on the car from repairs which the presenter tried to help clean, but it would have taken too long, so I left as the shop was closing soon.
2/1/2017
Erin R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Courteous and fast!
2/1/2017
Geoffrey N. VERIFIED CUSTOMER
Vehicle Make : Kia
Repairs look good. Communication with Marco and the shop was good every step of the way. They installed the wrong trim piece on my hood and when I brought it to Marco's attention, he ordered the correct trim and had it installed within a couple of days.
2/1/2017
Scott C. VERIFIED CUSTOMER
Vehicle Make : Nissan
None
2/1/2017
Walter E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The ROBO call system could be improved for communication
with customers who also work with deadlines.
2/1/2017
Robin D. VERIFIED CUSTOMER
Vehicle Make : Honda
I brought my car to Classic Collision after an incident with my vehicle. They were extremely professional and accommodating. They kept me informed on my vehicle's progress during the entire repair.
2/1/2017
Robbie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent, efficient, timely service. I would rate the whole team a 10 on a scale of ****-10.
2/1/2017
Cenci S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased I chose you to repair my car after being hit by another vehicle. Your feedback by text was very much appreciated and kept my stress level to a minimum. The quick efficient way of helping me deal with a rental car was outstanding. All of your personnel I came in contact with were very friendly and professional which gave me confidence my car would be well cared for. My CRV looks good as new! Because of all the above, I definitely would use Classic Collision again.
Cenci S
2/1/2017
Rodney P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job!
1/31/2017
Robert E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Camilla was very nice and easy to work with
1/31/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kept me informed every step of the way. Courteous service. Excellent work. What's not to like. Good job and keep it up.
1/31/2017
Racheal C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They took three months to repair my car.Every other day I'd get a text that it would be delayed again.They finally offered a rental car because my insurance only covered 30 days.I lost work days and my job and got so behind.They put other cars before mine and said they didn't have enough technicians,but the whole experience is awful.I went to pick it up yesterday and the the gas lid cover wouldn't open correctly.I can't imagine underneath my car.
1/31/2017
January P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was great. Marnee in particular assisted with making sure everything ran very smoothly. I am greatly appreciative!
1/31/2017
Gary K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Marco White managed to my time line which was very tight and.dealt with Encompass ( never heard of them) who insured the party who rear ended us.
Marco called with daily updates, got OEM parts approved by insurance co that wanted after Mkt parts etc etc. I will definitely refer to Classic!
Gary K
1/31/2017
Jawnza J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quick and good work!!
1/31/2017
Bryan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic job. Thank you so much. Really above and beyond.