This is my first time in Classic Collision, but I have a great experience by yi customer service. Especially Erica was extremely amazing by taking care of the customer, your office need more people like Erica. And also I am very happy by your repair service. Thank you so much. Keep up the good work.
2/20/2016
Juan Erasmo. VERIFIED CUSTOMER
Vehicle Make : Dodge
Emily was great in ensuring all my questions were answered and repair experience was the best.
Thank you
2/20/2016
Evoenia J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Erika certainly made a difficult time easier. She has excellent communication skills and always kept me informed of progress and updates in the repair process for my Subaru. The car was even repaired a day earlier than expected. thanks
2/20/2016
Vanessa B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent Customer Service, starting with the first contact..
2/20/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The vehicle still has work that must be completed. The side chrome bars were not put on the doors, and the skirt that guards the gas tank was not put on correctly. So all that will have to be corrected. I would prefer that you do the job right the first time and that I don't have to take time out of my day to sort these issues out. It is highly inconvenient. Your hours do not suit someone who works a normal job. I did not rush this work, I only responded to voicemail that was left for me. So why the team didn't pay attention to detail and get this right the first time is way beyond me. Now I have to spend my extremely valuable time dealing with an issue that should have been avoided. Not happy at all.
2/20/2016
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Honda
Indicate in the emails to wait on phone call confirmation when car is complete.
2/20/2016
Kevin G. VERIFIED CUSTOMER
Vehicle Make : BMW
The level of customer service was excellent! I received calls everday regarding the status of my vehicle. I would definitely bring any of my vehicles to Classic Collision for repairs.
2/20/2016
Mike D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed when I walked thru the door into Classic Collision. The appearance was very nice and professional! The employee's were very nice and helpful. Ross was who met with me and went over the damages to the car and did the estimate. He was very through and kept me well informed with phone calls and text messages all week! Ross gets a 10 for his great service! And also the car looks really good they did a great job also! Thanks Classic Collison! Mike & Sophia****
2/20/2016
Sanskiriti M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very poor service and response received
2/19/2016
Nanci L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for the great communication, wuick turn around and nice job!
2/19/2016
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service, sonny went above and beyond. He kept me informed and was alway available to answer questions. The staff was available to help. Thank you for your professional staff and your service advisors for their outstsnding service. I've used your services on several vehicles and each time was treated in a professional and courtesy manner.
2/19/2016
Damon Victor. VERIFIED CUSTOMER
Vehicle Make : Volvo
Classic Collision and Geico did an exceptional job. I am thoroughly pleased.
2/19/2016
Sumanth J. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are awesome in doing the job. I chose you for second time to repair my car. I came to you last year to replace my car's front bumper and I liked very much the job you have done. Thank you so much!
Keep rocking!
2/19/2016
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : BMW
I would like to give a Very Special Thanks to Travis Jackson and Brook at the Sandy Springs location for taking Very Good Care of all My needs.They deserve 5 Stars for a job well done
2/19/2016
Fethullah C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the flawless repair and especially for the excellent communication performance of your associate, Mr. Ross Bass.
2/19/2016
Jerline S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lee did excellent job on my car, he had a great attitude, he explained everything to me what would be repaired, he was very knowledge of his work. He was patient, and great personality. It was a pleasure to have Lee as my rep. Thanks Lee.
2/19/2016
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Job!
2/19/2016
Mark A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very smooth and organized
2/19/2016
Curtis B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the way you worked with the insurance company to get everything right.