Kayla has been exceptional to work with through this process. She has always remained in constant contact with status updates with an energetic, positive attitude.
(We have a clicking noise that we noticed after picking up the vehicle yesterday evening, so we'll need to further assess that today)
2/5/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Ford
The Whole Team made it Painless!
2/5/2016
Paula R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Derek and Erika did an excellent job ensuring that I was completely up to date and aware of what was going on with my vehicle. They were extremely courteous and the customer service was great!
2/5/2016
Ronald T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only problem I had was the amount of time it took for anyone to update me about my car's status. So far I am ok with the repairs. There are some scratches on my paint on my roof for some reason but I don't want to wait a long time to get that repaired. I'm good.
2/5/2016
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service from reception and agent rep. Love the text notifications service and my car was ready 2 days before stated time
2/4/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Buick
Other than the 2 week delay in intake of my car, all was wonderful. Thanks!
2/4/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Emily Cushingham
Rocks great job
2/4/2016
Rajasekhar T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job done by the staff/team of classic collision
2/4/2016
Tralyn B. VERIFIED CUSTOMER
Vehicle Make : BMW
Worst service ever.
2/4/2016
Erica F. VERIFIED CUSTOMER
Vehicle Make : Acura
Quick service, great office, great communication. Very positive (and unexpected) experience. Thanks!!
2/4/2016
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was informed daily on the progress of my car.I didn't have to call them.They did and excellent job.
2/4/2016
Sherman H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No complaints, entire experience was great!
2/4/2016
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very friendly and fast. They kept me informed at all times what was going on. I recommend classic collision to everyone.
2/4/2016
Cindy P. VERIFIED CUSTOMER
Vehicle Make : Audi
Justin does a great job.
2/4/2016
Hennessey L. VERIFIED CUSTOMER
Vehicle Make : Lexus
great job! done fast!
2/3/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Lexus
email communications were very good. Never had to call to find out what the status of my car was. Never wondered when it would be ready. Staff was very friendly and the car looked amazing when I picked it up. Feel like I have a new car. Thanks.
2/3/2016
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I understand delays happen, but it also extends the time the rental is needed. This can result in unexpected fees - I needed my rental car for an additional 4 days due to a situation beyond my control.
2/3/2016
Davis H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The. Inside of my vehicle was so dusty I'm having to have the inside detailed someone did not tape the window whole it was I'm the shop unacceptable.
2/3/2016
Pamela Lucille. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent follow through and follow up. Easy to work with .
My car looks great. Thank you.
2/3/2016
Suzzanne M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dana Breton gave excellent customer service. She gave frequent updates and explained the process thoroughly. The car repair looks great . I was very satisfied with the whole experience. I would definitely recommend Classic Collision to my friends and family.