You guys were convenient and a pleasure to work with. Text updates were great! Thank you
10/21/2017
Bernhard M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Mr Smolen is one if the best agents I have ever had to work with. He is courteous, professional and friendly. He is a great asset to your firm!!
10/21/2017
Dominica B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work on my vehicle and excellent customer service from Mark!
10/21/2017
Cherrel B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Erin was very friendly!
10/20/2017
Lawrence R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completely satisfied best service I have received in my 72 years.????
10/20/2017
Venetta C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and reliable team work outstanding service and effective daily communication
10/20/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly staff and clean environment. Truck looks great too.
10/20/2017
Mikael O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work on the car. But parking at facilty and access difficult. Receptionist not exactly winning any customer service awards. Communication re appointment and status disjointed.
10/20/2017
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have had my car repaired there three times, and the staff is so personable and professional. My car is always beautiful and perfect when I get it back. Robert was so nice to work with and even delivered my car to me at 5:30 on a Friday evening. I couldn’t be happier with their over and above customer service! Thank you!
10/20/2017
Janet K. VERIFIED CUSTOMER
Vehicle Make : Mazda
I’m delighted with the work done and the recognition of the need for expediency. Communication was great!
10/20/2017
Felicia M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would like to thank Anthony McNelly for walking me through the process and explaining everything in detail. The staff was very friendly and courteous. My vehicle looks almost new. Classic Collision you do excellent work. Felicia M
10/20/2017
Pierce H. VERIFIED CUSTOMER
Vehicle Make : Jeep
very good
10/20/2017
Jamal H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication
10/20/2017
Pam S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dennis was very professional and a pleasure to do business with.
10/20/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Only a little confusion on front end as to who was my key contact at Classic collision (went from Maurice, to Brandon Perkins then Shawn Amos). Service was
very good. My car was repaired a day earlier than expected. Thank you.
10/20/2017
Joy L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Classic collision allowed me to pick up my car in a much worse condition than before my repair! Internally my steering wheel has completely stopped working and my tire pressure light will not go off. I will be making my 3rd visit to them, after picking up my “completely repaired car” tomorrow. Despite me letting them know that my car had internal problems, instead of them willing to assist me with the issue, they immediately recommended that “I” take it to Mercedes. ABSOLUTELY NOT! I should’ve never been told that my car was ready for pick up, and it was NOT! Although it’s just a tire pressure light, its a problem that I previously didn’t have, and it’s another bill for me. The manager advised that I wait an additional 45 mins to speak with a manager about getting another rental car after I’d been at the shop for 2.5 hours already. UNACCEPTABLE! This is by far the worst experience I’ve ever had and I will NEVER let them work on any form of my transportation in the future! Even after the problems are fixed, I will not go through this with them again!
10/20/2017
Lentheric J. VERIFIED CUSTOMER
Vehicle Make : Kia
Anyone that need there vehicle fixed I'm definitely recommending you
10/20/2017
Maria G. VERIFIED CUSTOMER
Vehicle Make : Scion
Im very satisfied with the work that was done on my scion .
10/20/2017
Melody P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was absolutely superb!
10/20/2017
Darren R. VERIFIED CUSTOMER
Vehicle Make : Kia
It was my pleasure to work with Jeff! he kept me informed and provided great customer service.