worked with me to bring the price down to my budget and still made my car look somewhat brand new
5/9/2018
Derrick R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service was fantastic!
5/9/2018
William W. VERIFIED CUSTOMER
Vehicle Make : BMW
The manager and all of his staff including those who prepare the car and refinish it need be congratulated for a job superbly done.
Bill Wenk
5/8/2018
Greg M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the fast service and for the outstanding customer service! Job well done!
5/8/2018
April M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleasant and courteous staff. Very pleased.
5/8/2018
Yendi G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work done on my car was perfection. The staff was very professional, helpful and friendly. The work was completed in a timely fashion.
5/8/2018
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was great. My car was ready 2 weeks earlier than promised. I would recommend them to everyone.
5/8/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Range Rover
We had some questions about one of the replacement panels as it is still scratched, etc. Outside of that, the team was very helpful!
5/8/2018
Paulo S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work
5/8/2018
Dewayne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good did a great job.
5/8/2018
Kathy K. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything looked great except they missed the mirror.
5/8/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chad was a very caring and awesome employee. His compassionate attitude let me know my car was in good hands. I was unsure how I would get my car because I was stuck at work; Chad kindly offered to bring it to me, and take my rental car back! I never felt so relieved! Luckily, I was off work the day my car was ready, and once again Chad took care of everything, working around my schedule, updating me on the process of my car, and making the process easy for me! Thanks for wonderful customer service, and a kind and caring attitude! I will definitely be back!
5/8/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication!
5/8/2018
Maria T. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service at the Malvern location was excellent in every way. My car looks great and each of the employees that I encountered was knowledgeable and willing to go the extra mile to help me. I will recommend them to everyone.It is so rare to meet courteous people who still take pride in their work. Thank you!!
5/8/2018
Gilbert P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I selected No on my experience and here the reason why. When I turned the vehicle in just the rear bumper was the issue, when I got the vehicle back the window had a huge crack in it. No problem, just fix it. Shawn had some glass company contact me about replacing but against my insurance. When the vehicle was turned it, it was not crack. It is the responsibility of Service King to put it against there insurance policy. If you refer to the report, there is nothing indicating their was damage to the windshield. Your customer service reps need to take responsibility or do a better job when it comes to inspecting vehicle. To add when I spoke to the windshield replacement company the lady on the phone tried to give a class on how windshields break, I do not care. Just fix it. The vehicle was fine when it went in and when it came out there a huge crack. the vehicle was in your possession, so it Service King responsibility to fix it and use your insurance not mine. Thank you.
5/8/2018
Bonner C. VERIFIED CUSTOMER
Vehicle Make : BMW
James DeRosa was excellent. Kept us informed and made sure the repair was perfect. Totally satisfied.
5/8/2018
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service
5/8/2018
Clark N. VERIFIED CUSTOMER
Vehicle Make : Ford
We loved the constant updates from the service rep. The emails, the phone calls. It really help reduced the stress of the entire repair and needing to worry about the repair. Your a service that no one wants to need but if it happens again we will return to the North Richland Hills location. Thank you