The edges of the bumper were not properly sanded before painting and the body panels were not completely snapped together when the car was brought out to me. The paint job appears that it may be more prone to flaking. I will be watching it carefully since I am not 100% confident in the quality of the repair.
5/8/2018
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was well informed on progress. My car looks wonderful, just like I drove it out of the showroom. Good job. I recommend to others
5/8/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks to everyone who took care of me and my car. Great customer service from start to finish.
5/8/2018
Samuel R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
After the estimate was completed I was told the completion of the Vehicle will take 7 days which in fact ended up to be almost a month! I kept getting called advising me my vehicle would not be ready on the date I was originally told this dragged on from Monday to Wednesday to Friday for almost a month. The rental company called me several times asking me when was I returning the rental because my car was apparently done which in fact it wasn’t, after patiently waiting today 5/7/2018 I finally pick it up my vehicle paid the $1000 deductible asumming my vehicle was good to go! As I inspected the repairs I noticed that there is paint dripping from passenger front bumper that was replaced! The transmission is shifting hard and it’s had a ticking noise coming from the engine that I did mentioned to Beth, I was told by Beth that I was covered under warranty and I can bring the car back to get the paint fixed. As I was driving home the ticking noise got even louder and it smells like something was burning under the engine! Very disappointed as of now my vehicle is not in a driving conditions and we are back to square one! Beth was helpful and willing to help with any repairs but after my vehicle being at your location for almost a month I would of expected to have a running vehicle!
5/8/2018
Larchata D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very great customer service and my car looked awesome
5/8/2018
Crystal C. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff were helpful, courteous and kept us up to date on progress of repairs. Price was very fair and reasonable. Quality work.
5/8/2018
Kathy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smooth from the beginning to the end. Everyone I came in contact with were very friendly, great customer service. The gentleman that handled my car was efficient and very helpful. This is my 2nd time getting my car repaired here and I would come again and recommend your company to others.
5/8/2018
Donna B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Robin was amazing..whole team very helpful very kind very professional
5/7/2018
Steve S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Theo did a great job and we definitely will recommend you to our friends.
5/7/2018
Donna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so appreciative and hope things go well going forward.
5/7/2018
Cheryl E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff were very polite and everything was fixed in a timely manner. The service they provide to customer is a perfect 10.
5/7/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was treated with respect. Everyone was attentive and friendly. Larry Kersey explained the process very accurately. Thank you all for great service!
5/7/2018
Seeketa S. VERIFIED CUSTOMER
Vehicle Make : Kia
Professionally completed workstaff wonderful. Thank you to Adam Adrian and Mike.
5/7/2018
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy to work with and timely.
5/7/2018
Linda T. VERIFIED CUSTOMER
Vehicle Make : Mazda
They changed the dato to pick up my car 3 times.
5/7/2018
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did an amazing job on my car. Thank you so much
5/7/2018
Laurie L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great, easy, very friendly experience
5/7/2018
Vicki W. VERIFIED CUSTOMER
Vehicle Make : Buick
Very impressed with the service and especially Ryan! He went above and beyond my expectations. Thank you again.
Vicki
5/7/2018
Gretchen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They went out if their way to get my tail light s working by coming to get the car and bringing it back after . That was service . Thanks ..