Early hours made it convenient. Dropped off vehicle, received text messages with progress. Car was ready a week earlier than expected. Staff was super nice and answered all my questions
4/28/2018
Joseph K. VERIFIED CUSTOMER
Vehicle Make : BMW
My BMW came back with a dent, scratches and a chip that were not there prior to dropping off the vehicle. We did show the chip to the rep but it was difficult to see all the other specifics due to the car being dirty. My daughter went through every issue and kicked them up right away. Very careless in taking care of an expensive vehicle. I will provide the same feedback to USAA.
4/28/2018
Trenton H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service
4/28/2018
Bob K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication and super clean car when I got it back
4/28/2018
Isabel D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful job !!!! I am so happy !!!! Good team good , excellent service and I give you 10 . Thank you so much.
4/28/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King and their employees along with Enterprise were all very professional and helpful. The work was completed fast and every detail was handled by them, all I had to do was show up and sign. The text and email updates were very appreciated and allowed us to have a peace of mind to focus on the other things you are forced to deal with when you experience a crash. I would recommend them to anyone. Thank you so much!
4/27/2018
Anand I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job and timely service
4/27/2018
Heather J. VERIFIED CUSTOMER
Vehicle Make : Ford
Door lock still does not work. Car is still shaking
4/27/2018
Deping C. VERIFIED CUSTOMER
Vehicle Make : Honda
They replaced exhaust system makes high pitch noise and it totally does not fit my vehicle at all.
4/27/2018
Ann S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the updates during service, the quality of the work done, and the bonus wash and interior clean!
4/27/2018
Yan Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice repairs
4/27/2018
Shailesh P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service
4/27/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional on time and were able to work with me did a great job on my car
4/27/2018
Gunvant P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent
4/27/2018
Kelly W. VERIFIED CUSTOMER
Vehicle Make : Ford
Derrick Jones did a great job on fixing my truck. The staff throughout was great to deal with.
4/27/2018
Victor A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very courteous. Friendly and very professional.
4/27/2018
Dennis G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional staff and a quality seamless repair. No surprises. Thanks to all involved on my vehicle. Satisfied customer here
Dennis G
4/27/2018
Brian R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I received very professiona, and courteous customer service from the staff at McAlway in Charlotte,NC especially from Gene(ESTIMATOR/SALESMAN), he was very helpful in repairing our 2013 Tahoe SUV back to its original look... I would highly recommend this shop to anybody for quality and professional repair to their vehicle...
Thx again Brian R
4/27/2018
Ron A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was delivered on time and spotless the staff was very helpful on the limitations of the finish